Turkish Customer Relations and Operations Specialist

CYBEX GMBH; Fatih; On-site; TRY 40,000 - 60,000; Full time

Job summary

CYBEX GMBH is seeking a Specialist in Customer Relations for Turkey, responsible for maintaining communication with customers and ensuring satisfaction through effective order management. The ideal candidate will collaborate with various departments to streamline processes and resolve issues efficiently.

Qualifications include a bachelor's degree in business or engineering, proficiency in Turkish and English, and experience with SAP is a plus. You'll play a vital role in improving customer relations and operational efficiency.

Qualifications

• Bachelor's degree in business or engineering fields is required.
• Few years of experience in order management, sales operations, and customer management.
• Fluent in Turkish and proficient in English.

Responsibilities

• Serve as the main point of contact for customers and distribution partners.
• Oversee order processing via phone, email, or EDI packages.
• Plan deliveries and follow up on logistical issues.

Skills

Communication skills

Collaboration skills

Customer management

Order management

Proactive mindset

Education

Bachelor's degree in business or engineering

Tools

SAP

Job description

CYBEX GMBH is seeking a Specialist in Customer Relations for Turkey, responsible for maintaining communication with customers and ensuring satisfaction through effective order management. The ideal candidate will collaborate with various departments to streamline processes and resolve issues efficiently.

Qualifications include a bachelor's degree in business or engineering, proficiency in Turkish and English, and experience with SAP is a plus. You'll play a vital role in improving customer relations and operational efficiency.