Overview
Travel Trade & Group Sales Supervisor role at Wyndham Hotels & Resorts EMEA.
Responsibilities
- Generate new business, close deals, and increase revenue by cold calling, on-site visits and sales tours, and community networking.
- Build and strengthen relationships with existing and new customers to enable future bookings.
- Find out new accounts, develop relations with existing ones, and bring in new leads.
- Develop relationships within the community to strengthen and expand the customer base for group/catering/travel trade sales opportunities.
- Identify new travel trade business to achieve personal and hotel revenue goals.
- Close the best opportunities for the hotel based on market conditions and hotel needs and complete contract processes.
- Understand the overall market – competitors’ strengths and weaknesses, economic trends, supply and demand, and how to sell against them.
- Follow up and support the customer collection process.
- Prepare customer records and ensure the most updated customer data is used.
Qualifications
- University degree
- At least five years of hotel group sales experience, preferably in a business hotel environment
- A results-oriented, highly motivated individual with a positive attitude
- Proven ability to work effectively in a demanding and fast-paced environment
- Excellent written and verbal communication skills
- Computer literacy including Outlook, Microsoft Word, Excel and PowerPoint
- Ability to travel and work non-traditional hours
- Good command of written and spoken English
- Active driving license
Seniority level
Employment type
Job function
- Management and Manufacturing
Industries
- Hospitality, Accommodation and Food Services, and Food and Beverage Services