Technical Account Manager

Mindsite; Fatih; On-site; TRY 300,000 - 420,000; Full time

Benefits offered by this job

Health insurance

Apple devices

Meal cards

Wellness reimbursements

Job summary

Mindsite is seeking a Technical Account Manager to drive client success in a fast-paced SaaS ecommerce environment. You will build partnerships, onboard clients, and help launch new markets.

The role emphasizes collaboration with Ops and Dev teams, data-driven insights for meetings, and growing processes. English proficiency required; competitive compensation and flexible benefits.

Join Mindsite and shape the future of ecommerce analytics.

Qualifications

• 1+ years’ experience in e-commerce, digital marketing, or SaaS.

Responsibilities

• Collaborate with Account Managers to onboard clients.
• Coordinate closely with Ops and Dev Teams.
• Manage updates and track tickets across teams.
• Prepare insights for client meetings with data-backed analysis.
• Lead projects that boost team processes and enhance client experiences.

Skills

Communication

Analytical thinking

Organization

Negotiation

English

Job description

Join Mindsite as a Technical Account Manager!

Are you ready to dive into a fast-paced role where you drive client success and make a real impact? Mindsite is on the lookout for an ambitious Account Manager to build and strengthen global partnerships, innovate projects, and help launch new markets.

What We’re Looking For

• You have 1+ years’ experience in e-commerce, digital marketing, or SaaS (or are a super-fast learner ready to jump in).
• You get the B2B world and love e-commerce trends.
• You’re a creative, analytical thinker who’s always ready to solve client needs.
• Communication is your thing; you’re great with people and know or are willing to learn how to negotiate.
• You thrive on juggling tasks and staying organized.
• You speak and write excellent English.

In This Role, You Will

• Collaborate & Onboard: Work alongside Account Managers to lead clients’ onboarding journeys.
• Connect the Dots: Coordinate closely with our Ops and Dev Teams.
• Stay in the Loop: Manage updates and track tickets the Account Management team raises across teams, ensuring smooth operations.
• Analyze & Present: Prepare insights for client meetings with data-backed analysis.
• Lead Growth: Own projects that boost team processes and enhance client experiences.

What We Offer

• Competitive Compensation: Salary indexed to foreign currency rates, plus performance-based bonuses.
• Flexible Benefits: Health insurance, Apple devices, meal cards, therapy & wellness reimbursements, and more.
• Time Off That Respects You: 10+ vacation days plus your birthday off.
• A Culture That Builds Leaders: Join a driven, collaborative team shaping the future of e-commerce with industry leaders like P , Unilever, and Colgate-Palmolive.
• Endless Learning Opportunities: Stay on top of industry trends and sharpen your skills with continuous learning support.

About Mindsite

Mindsite is a fast-growing SaaS company helping brands win online through actionable e-commerce analytics. From product availability and pricing to visibility and sentiment, we empower leading FMCG players with insights that fuel growth.

Ready to make an impact? We can’t wait to see what you bring!