Strategic Key Account Lead: Growth & In-Store

Tchibo Türkiye; Ataşehir; On-site; TRY 250,000 - 350,000; Full time

Job summary

Tchibo Türkiye is seeking a seasoned Key Account Manager to drive growth with major customers across Turkey. You will craft customer plans, implement joint business plans, and coordinate merchandising to ensure optimal in-store execution.

Collaborate with Field Sales and Marketing, monitor performance, and identify new opportunities. Excellent English is required, with travel as needed to manage large accounts.

Qualifications

• Bachelor’s degree in Business Administration, Economics, Engineering, or a related field.
• Minimum 10 years of experience in Sales, Key Account Management, Business Development.
• Proven track record in managing and growing large-scale accounts.
• Strong relationship management, communication, and negotiation skills.
• Results-driven, proactive, and entrepreneurial mindset.
• Strong analytical skills with a high level of comfort working with numbers.
• Advanced problem-solving and strategic thinking abilities.
• Team player with strong collaboration skills.
• Excellent command of written and spoken English.
• No restriction for travel; valid driver’s license and active driving skills.

Responsibilities

• Develop and execute comprehensive customer plans to drive overall business growth.
• Achieve monthly sales targets and closely monitor performance metrics.
• Build and maintain strong, long-term relationships with key customers; understand their needs and deliver solutions aligned with company objectives.
• Expand existing accounts by identifying new business opportunities and driving growth.
• Manage and regularly update Joint Business Plans (JBP) to ensure forecast accuracy and alignment.
• Ensure full execution of company priorities, channel and brand strategies at store level, including sell-out tracking.
• Lead and coordinate merchandising activities to ensure best-in-class in-store execution.
• Collaborate closely with Field Sales teams to ensure operational excellence.
• Manage category negotiations, pricing, visibility, and promotional activities.
• Optimize product portfolio in collaboration with the National Account Manager (NAM).
• Analyze market trends, customer insights, and competitive landscape to develop action plans.
• Work cross-functionally, especially with Marketing and other related teams.
• Monitor reconciliation, open accounts, and payment processes.
• Identify and implement new projects and business opportunities.

Skills

Relationship management

Communication

Negotiation

Analytical skills

Strategic thinking

Problem solving

Team player

Entrepreneurial mindset

Results-driven

Education

Bachelor’s degree in Business Administration, Economics, Engineering, or a related field

Job description

Tchibo Türkiye is seeking a seasoned Key Account Manager to drive growth with major customers across Turkey. You will craft customer plans, implement joint business plans, and coordinate merchandising to ensure optimal in-store execution.

Collaborate with Field Sales and Marketing, monitor performance, and identify new opportunities. Excellent English is required, with travel as needed to manage large accounts.