Store Team Leader: Luxury Client Experience

BoF Careers; Fatih; On-site; TRY 40,000 - 80,000; Full time

Job summary

Prada Group is seeking a Team Manager to lead, train, and coach a store team, driving sales growth and delivering exceptional client experiences. You will champion Prada's client journey, mentor staff, and collaborate with leadership on talent recruitment and development.

In this role, you will oversee performance, provide constructive feedback, and partner with trainers to tailor development plans, while maintaining brand standards across product knowledge and clienteling initiatives.

Qualifications

• Luxury retail experience is preferred.
• Strong leadership and coaching abilities.
• Excellent client service and relationship skills.

Responsibilities

• Lead, train, and coach the store team to achieve sales goals.
• Drive client experience with a client-centric approach and storytelling.
• Collaborate on recruitment and onboarding of talents with store leadership.
• Monitor KPI performance and provide actionable development plans.
• Manage product knowledge, clienteling, and CRM initiatives to grow the client base.

Job description

Prada Group is seeking a Team Manager to lead, train, and coach a store team, driving sales growth and delivering exceptional client experiences. You will champion Prada's client journey, mentor staff, and collaborate with leadership on talent recruitment and development.

In this role, you will oversee performance, provide constructive feedback, and partner with trainers to tailor development plans, while maintaining brand standards across product knowledge and clienteling initiatives.