Luxury Store Team Leader & Growth Coach

PRADA; Fatih; On-site; TRY 335,000 - 614,000; Full time

Job summary

PRADA in Fatih invites an experienced Team Manager to lead a premium retail team with a focus on coaching, talent development, and client experience. You will steer daily operations, drive sales performance, and mentor colleagues in client journey, storytelling, and product knowledge to exceed business goals.

You will coordinate with Store Management on performance reviews, onboarding, and cohesive store leadership while ensuring an engaging, welcoming environment for clients and staff alike.

Qualifications

• Experience leading retail teams in luxury or premium stores.
• Ability to train, coach and mentor staff to achieve excellence.
• Strong clienteling mindset with focus on client experience and loyalty.

Responsibilities

• Lead, train and coach store team to deliver exceptional client experience.
• Drive sales and achieve KPI targets through effective team management.
• Collaborate with Store Manager on performance discussions and development plans.
• Manage clienteling initiatives, CRM activities, and data-driven client outreach.
• Identify and onboard talent with a focus on maintaining a positive work environment.
• Oversee category performance, merchandising collaboration, and stockroom organization.

Skills

Team management

Training & coaching

Clienteling

KPI driven

Sales leadership

Recruitment

Product knowledge

CRM

Tools

CRM software

MS Office

Job description

PRADA in Fatih invites an experienced Team Manager to lead a premium retail team with a focus on coaching, talent development, and client experience. You will steer daily operations, drive sales performance, and mentor colleagues in client journey, storytelling, and product knowledge to exceed business goals.

You will coordinate with Store Management on performance reviews, onboarding, and cohesive store leadership while ensuring an engaging, welcoming environment for clients and staff alike.