Store Leadership Manager: Elevate Customer Experience

Apple Inc.; Antakya; On-site; TRY 350,000 - 520,000; Full time

Job summary

Apple Inc. Retail is where the best of Apple comes together. As a Manager at an Apple Store, you lead, coach, and develop a team that delivers exceptional customer experiences while driving performance aligned with business priorities.

You will participate in Floor Leadership, recruit and train staff, address escalations, and ensure compliance with policies. This role emphasizes inclusive leadership and a safe, respectful, and high-performing environment for all team members.

Qualifications

• Schedule may include nights, weekends, and public holidays in the retail store.
• Proficient in written and spoken English.
• Experience leading others in retail, sales, or a related field.

Responsibilities

• Lead, coach, and develop a team to deliver exceptional customer experiences.
• Actively participate in Floor Leadership with team members and customers to meet priorities.
• Drive store performance by planning and executing operational strategies in assigned areas.
• Maintain policies and foster an inclusive, safe, and high-performing environment.

Skills

Leadership

English proficiency

Customer service

Job description

Apple Inc. Retail is where the best of Apple comes together. As a Manager at an Apple Store, you lead, coach, and develop a team that delivers exceptional customer experiences while driving performance aligned with business priorities.

You will participate in Floor Leadership, recruit and train staff, address escalations, and ensure compliance with policies. This role emphasizes inclusive leadership and a safe, respectful, and high-performing environment for all team members.