Setup and Customer Success Specialist Customer Operations Istanbul At the office

Blesyum; Fatih; On-site; TRY 120,000 - 180,000; Full time

Job summary

Blesyum in Istanbul is seeking a Setup and Customer Success Specialist to guide new clients from day one through their first month. You’ll handle module setup, data migration, and integration configuration on office-based operations.

You’ll train client teams, ensure accurate monthly books, and translate field requests into actionable tasks for the product team, emphasizing clear written communication.

Qualifications

• Field experience in ERP, accounting, or e-commerce operations.
• Comfortable working with Excel and data; able to identify why a spreadsheet isn’t adding up.
• Patient and strong in written communication.

Responsibilities

• Onboard new clients: module setup, data migration, and integration setup.
• Train teams and help close out the first month’s books.
• Relay requests from the field to the product team with context and rationale.

Skills

ERP experience

Accounting

E-commerce operations

Excel

Data analysis

Written communication

SQL reading

Tools

SQL

Job description

# Setup and Customer Success SpecialistIstanbulAt the officeFull-timeYou’re there for the new customer from day one through the end of the first month: data migration, setup, and training are your job.## What You’ll Do* You’ll handle new client onboarding: module setup, data migration, and integration setup.* You’ll train teams and work with them to close out the first month’s books.* You’ll relay requests from the field to the product team—not just “the customer wants this,” but “this task is stalled for this reason.”## What We’re Looking For* Field experience in one of the following: ERP, accounting, or e-commerce operations.* Comfortable working with Excel and data; able to identify why a spreadsheet isn’t adding up.* Patient and strong in written communication.## A Plus* Background in financial consulting or bookkeeping.* Ability to read SQL.General Application## Apply for this positionSubmit your resume; we review applications weekly and get back to everyone who is a good fit.