Servis Satış Uzmanı (Avrupa Yakası)

Schindler Group; Fatih; On-site; TRY 550,000 - 900,000; Full time

Job summary

Schindler Group Istanbul seeks a Commercial Service Leader to manage the portfolio and client base within the region, handling bids, orders, procurement, invoicing, and vendor coordination.

You will drive sales through proactive customer engagement, maintain high satisfaction, and ensure subcontractors align with safety standards. Engineering degree required with regional experience preferred.

Qualifications

• Must hold an engineering degree.
• 4+ years in a similar role in lift/escalator sector preferred.
• Experience in customer and portfolio management.

Responsibilities

• Manage maintenance and repair service contracts for assigned region and clients; handle all commercial processes from bids to invoicing.
• Proactively build strong customer relationships and grow the installed base and renewal rates.
• Ensure subcontractors meet safety and qualification criteria for executed work.

Skills

Customer relationships

Portfolio management

Teamwork

Communication skills

Leadership

Education

Engineering degree

Job description

Location: İstanbul, İstanbul, Turkey

Job ID: 92254

We Elevate... You

At Schindler, our elevators, escalators, and moving walks safely transport more than two billion people every day through buildings, airports, railway stations, and other transportation hubs around the world.

As part of the Schindler team, you'll discover meaningful work that enhances the quality of life for communities and helps make places more accessible, inclusive, and sustainable for all.

We combine innovation, safety, and high ethical standards, fostering a culture of respect for one another and for the world around us. By joining us, you become part of a global success story while contributing to local communities and shaping the future of urban mobility. Together, we continue a proud legacy of excellence and innovation that began in 1874.

Join us as a Ticari Servis Lideri

Your Main Responsibilities

In this role, you'll be responsible for:

Servis Satış Uzmanı, sorumlu olarak atandığı bölgedeki portföy ve mevcut müşteriler ile potansiyel müşterilerin Bakım ve Arıza hizmet sözleşmelerinin yapılması, yenilenmesi, yedek parça taleplerinin karşılanması başta olmak üzere tüm teklif, sipariş, tedarik, faturalama vs. ticari süreçlerden, bunların takibi ve sonuçlanmasından sorumludur.

• Proaktif yapısı ve iyi iletişim becerileri sayesinde güçlü Müşteri ilişkileri tesis ettiği gibi yeni Müşteriler kazanma konusunda da aktif rol oynar.
• Müşteri memnuniyeti hedefleri doğrultusunda rutin ziyaretler yaparak müşteri ilişkilerini güçlendirmek. Mevcut müşterileri ile iletişimi en üst seviyede tutarak sorumlu olduğu portföyü korumak ve büyütmek.
• Satışı yapılan işlerde doğru ve tüm güvenlik kriterlerine sahip taşeronların görevlendirildiğinden emin olmak.

Who You Are

Genel Nitelikler

• Mühendislik fakültesi mezunu,
• Tercihen Asansör ve Yürüyen Merdiven sektöründe benzer pozisyonda en az 4 yıl deneyimli,
• Müşteri ve portföy yönetimi konusunda deneyimli,
• Ekip çalışmasına istekli ve takım ruhuna katkı sağlayacak,
• İletişim becerileri yüksek,
• Erkek adaylar için askerliğini tamamlamış.

We Elevate… Your Career

Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

At Schindler Group we value inclusion and diversity, and practise equity to create equal opportunities for all. We endeavour that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, colour, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability.