Service Sales Engineer - Drive On-Site Service Growth

Atlas Copco Group

Fatih

On-site

TRY 250,000 - 420,000

Full time

8 days ago

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Job summary

Atlas Copco Group in Istanbul is seeking a Service Sales Engineer to grow the service business by developing customer relationships and identifying new service sales opportunities. You will report to the Service Sales Manager and work on-site with a dynamic team to deliver value.

The role requires a technical engineering background, 2+ years in technical sales, strong CRM and communication skills, and proficiency in English.

Qualifications

Bachelor's degree in Electrical-Electronics, Mechanical, Mechatronics or related field.
Minimum of 2 years in technical sales, service sales, sales engineering or similar.
Technical ability to analyze customer needs and propose technical and commercial solutions.
Knowledge of sales reporting, customer portfolio management and sales forecasting processes.
Proficiency in using CRM systems and digital sales tools.
Strong customer relationship management, negotiation and communication skills.
Good command of English, both written and spoken.

Responsibilities

Develop and grow service sales opportunities within the assigned customer portfolio.
Identify new customers and build strong business relationships to expand the service business.
Prepare quotations, negotiate contracts, and close service sales opportunities.
Promote service solutions including maintenance agreements, spare parts, optimization, field service and repairs.
Conduct regular customer visits, understand customer needs, and offer value-added service solutions.
Manage the renewal and growth of existing Service Maintenance Agreements.
Build strong collaboration with Service, Operations, and Sales teams to ensure successful delivery of sold services.
Follow-up and implementation of global customers and service solutions together with relevant colleagues.
Develop competencies to provide technical value to customers in the field.
Maintain and update customer information, installed base data, and sales opportunities in the CRM system.
Monitor sales performance, maintain accurate forecasts, and provide regular activity reports.