Service Planning&Reporting Sp.

CBRE Group, Inc.; Fatih; On-site; TRY 60,000 - 90,000; Full time

Job summary

CBRE Group, Inc. seeks a Service Planning & Reporting Specialist to oversee team activities coordinating with clients, vendors, and contractors to ensure work orders are completed efficiently.

You will support Facilities Management operations, reviewing orders, schedules, and reports, and presenting performance updates to management. The role requires strong Excel skills, data analysis, and an ability to improve processes.

Qualifications

• High School Diploma or GED with 3-4 years of job-related experience.
• Understanding of processes, procedures, systems, and concepts within own job function.
• Ability to evaluate and communicates unusual and/or complex content concisely and logically.
• In-depth knowledge of Microsoft Office products (Word, Excel, Outlook, etc.).
• Organizational skills with an advanced inquisitive mindset.
• Advanced math skills (percentages, discounts, and markups).

Responsibilities

• Point of contact for escalated communications between landlord, tenants, and service providers; ensure procedures and reporting formats are understood and implemented.
• Allocate work orders and schedule repairs from requests.
• Review data from work order reports and create and present performance and progress status reports to management.
• Review all work orders, proposals, department files, and other paperwork submitted by vendors for accuracy and compliance.
• Check rooms and furniture to identify needs for repairs or renovations.
• Fix minor malfunctions in office equipment.
• Research new services and appliances to facilitate operations.
• Gather and analyze data to identify and solve complex problems; may recommend new techniques.
• Impact own team and other teams whose work activities are closely related.
• Suggest improvements to existing processes and solutions to improve team efficiency.

Skills

MS Office

Analytical skills

Math skills

Organizational skills

Education

High School Diploma or GED

Job description

About the Role:

As a CBRE Service Planning&Reporting Sp., you'll oversee team activities that coordinate with clients, vendors, and contractors to make sure work orders are complete.

This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans.

What You’ll Do:

• Point of contact for escalated communications between landlord, tenants, and service providers by ensuring all procedures, policies, and reporting formats are understood, and implemented.
• Allocate work orders and schedule repairs from requests.
• Review data from work order reports and create and present performance and progress status reports to management.
• Review all work orders, proposals, department files, and other paperwork submitted by vendors for accuracy and compliance.
• Check rooms and furniture to identify needs for repairs or renovations.
• Fix minor malfunctions in office equipment.
• Research new services and appliances to facilitate operations.
• Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
• Impact own team and other teams whose work activities are closely related.
• Suggest improvements to existing processes and solutions to improve the efficiency of the team.

What You’ll Need:

• High School Diploma or GED with 3-4 years of job-related experience.
• A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
• Ability to evaluate and communicates unusual and/or complex content in a concise and logical way.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Organizational skills with an advanced inquisitive mindset.
• Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.