Senior Insurance Specialist, Insurance & Claims, Turkey

Dsv Air & Sea SAU; Fatih; On-site; TRY 350,000 - 550,000; Full time

Job summary

DSV Air & Sea SAU is seeking a Senior Insurance Specialist in Turkey to manage insurance coverage for shipments and operations, conduct risk assessments, and oversee the end-to-end claims process. You will liaise with internal stakeholders and insurers to ensure compliant and cost-effective risk management.

The role requires five years in Insurance/ Reinsurance or Brokerage, strong English, and proficiency in MS Office and CIRA. Join a global team under the Director, Finance, Turkey.

Qualifications

• Bachelor’s degree in Economics, Business Administration, Banking and Insurance or Statistics.
• Minimum 5 years of experience in Insurance / Reinsurance and/or Insurance Brokerage.
• Ability to communicate with global teams.
• Good communication skills.
• Proficiency in MS Office applications (Word, Excel, PowerPoint, etc.).
• Proficiency in global insurance platforms such as CIRA.
• Good knowledge of English (speaking and writing).

Responsibilities

• Procure and manage insurance policies to ensure adequate coverage for shipments and operations.
• Risk Assessment: conduct risk assessments and provide coverage recommendations.
• Claim Processing: handle end-to-end claims process, including documentation, submission, negotiation, and settlement.
• Documentation: maintain accurate records of policies, claims and related documents.
• Communication: be primary contact for internal stakeholders, partners, and insurers.
• Continuous Improvement: evaluate and enhance policies, claim processes and risk strategies.
• Customer Service: provide timely insurance-related assistance to clients.
• Dispute Resolution: address disputes related to insurance claims fairly.

Skills

Strong analytical thinking

Global team communication

Education

Bachelor’s degree in Economics, Business Administration, Banking and Insurance or Statistics

Tools

MS Office

CIRA

Job description

• DSV is a leading transport and logistics company with nearly 160,000 employees across more than 90 countries. This position reports to the Director, Finance,Turkeywho leads the legal function for DSV Turkey. As Senior Insurance Specialist, you will be part of the global Insurance & Claims team, working primarily with local business stakeholders and supporting the legal department.If you are passionate about law and looking to grow your in-house career in an international setting, we invite you to join DSV Turkey as our nextSenior Insurance Specialist.

Job Description

• Procure and manage insurance policies to ensure adequate coverage for our company's shipments and operations.
• Risk Assessment: Conduct risk assessments for each shipment and provide recommendations for appropriate insurance coverage and risk mitigation strategies.
• Claim Processing: Handle the end-to-end claims process, including claim documentation, submission, negotiation with insurance providers, and settlement.
• Documentation: Maintain accurate and organized records of insurance policies, claims, and related documentation.
• Communication: Serve as the primary point of contact for internal stakeholders, external partners, and insurance providers regarding insurance matters and claims.
• Continuous Improvement: Evaluate and enhance insurance policies, claim processes, and risk management strategies to optimize efficiency and effectiveness.
• Customer Service: Provide timely and professional assistance to clients regarding insurance-related inquiries and claims issues.
• Dispute Resolution: Address any disputes or discrepancies related to insurance claims in a fair and equitable manner, seeking resolution to maintain positive relationships with stakeholders.

General Requirements

• Strong analytical thinking ability.
• Ability to recognize and understand the emotions of others.
• Clear communication of ideas and thoughts.
• Ability to carry out processes efficiently and access necessary information.
• Ability to manage multiple tasks simultaneously in a fast-paced environment.
• Good problem-solving and decision-making skills.
• Bachelor’s degree in Economics, Business Administration, Banking and Insurance or Statistics,
• Minimum 5 years of experience in Insurance / Reinsurance and/or Insurance Brokerage,
• Ability to communicate with global teams
• Good communication skills
• Proficiency in MS Office applications (Word, Excel, PowerPoint, etc.).
• Proficiency in global insurance platforms such as CIRA
• Good knowledge of English (speaking and writing).