Senior Engineering & Safety Operations Lead

Mandarin Oriental; Fatih; On-site; TRY 100,000 - 140,000; Full time

Job summary

Mandarin Oriental in Fatih, Istanbul, seeks an Assistant Director of Engineering to lead maintenance, safety, and security operations across the resort. You will monitor HACCP and MOHG standards, supervise daily office duties, and coordinate with the Director of Engineering to keep guest facilities running at the highest level.

You will attend inspections, report actions to authorities, participate in emergency response activities, and uphold hotel policies.

Responsibilities

• Monitor and uphold Fire Life Health Safety Security and Sustainability standards and HACCP compliance.
• Assist in monitoring and maintaining MOHG health and safety audit readiness.
• Perform day-to-day office duties and general administration within the Engineering department.
• Attend and report to Director of Engineering on actions from local authority inspections.
• Serve as a senior member of the Resort's emergency response team as Assistant Director of Engineering.
• Uphold the Resort's security instructions and MOHG policies.
• Ensure Engineering and Hotel policies and procedures are followed at all times.
• Report urgent matters or irregularities to the Director of Engineering immediately.
• Oversee daily inventory of department tools and equipment before each shift.
• Support Pillars of Legendary Quality Experiences to ensure guest satisfaction and mission achievement.
• Plan and organize systems to achieve productivity and high levels of service.
• Provide quality control, training, and feedback to staff to maintain standards.
• Continuously seek ideas for product improvements to meet guest and colleague demands.
• Conduct regular checks of all areas within the resort and ensure maintenance standards are met.
• Execute PMs for all hotel aspects including life safety equipment, ensuring timely task completion.
• Review department logs and events daily to ensure maintenance requests are completed and followed up on.
• Respond to work requests from guests or senior management within a given time, recording actions taken.
• Assign maintenance requests to trades, generate reports on clean-up rates and progress.
• Coordinate weekly tours of kitchens, restaurants, bars, function rooms, and outdoor areas to maintain health, safety, and maintenance standards.
• Meet daily with Director of Engineering and Shift Engineers to ensure continuous operation of the engineering department.
• Coordinate with Housekeeping to schedule rooms out of service for maintenance.
• Act as head of department in the Director of Engineering's absence.
• Attend fire and emergency procedures training as instructed by hotel management.
• Maintain two-way communications with staff through daily meetings and open forums.
• Review and prepare the engineering duty shift schedule.
• Track attendance and sickness records of engineering colleagues weekly.
• Enforce discipline per hotel and MOHG policies and provide direction for performance and development.
• Identify training needs with Learning & Development to deliver plans.
• Encourage colleague suggestions and two-way communication.
• Carry out any reasonable request from your manager.

Job description

Mandarin Oriental in Fatih, Istanbul, seeks an Assistant Director of Engineering to lead maintenance, safety, and security operations across the resort. You will monitor HACCP and MOHG standards, supervise daily office duties, and coordinate with the Director of Engineering to keep guest facilities running at the highest level.

You will attend inspections, report actions to authorities, participate in emergency response activities, and uphold hotel policies.