Senior Configuration Technician – ITIL/ITSM Specialist

Victrix Legion; Konak; On-site; TRY 360,000 - 600,000; Full time

Job summary

Victrix Legion in Izmir, Turkey is seeking a configuration management professional for on-premises IT operations. You will manage CM processes, participate in ITSM tool administration, and support infrastructure teams to maintain configuration baselines and change controls.

The role requires 3 years of CM experience, strong knowledge of ITSM tools such as BMC Remedy ITSM, and familiarity with databases like MS SQL or Oracle. ITIL Foundation certification is desirable and on-site work is expected.

Qualifications

• 3 years of practical experience across all configuration management disciplines.
• Strong understanding of ITSM tools and technology.
• Good understanding of infrastructure hosting Service Management tools and databases (MS SQL/Oracle).
• Practical experience with ITIL change and configuration management best practices.
• ITIL Foundation Certification is desirable.

Skills

Configuration management

ITSM tools

Database concepts

ITIL change management

ITIL certification

Tools

BMC Remedy ITSM Suite

Job description

Victrix Legion in Izmir, Turkey is seeking a configuration management professional for on-premises IT operations. You will manage CM processes, participate in ITSM tool administration, and support infrastructure teams to maintain configuration baselines and change controls.

The role requires 3 years of CM experience, strong knowledge of ITSM tools such as BMC Remedy ITSM, and familiarity with databases like MS SQL or Oracle. ITIL Foundation certification is desirable and on-site work is expected.