Senior Technician (Configuration Management)

Victrix Legion; Konak; On-site; TRY 360,000 - 600,000; Full time

Job summary

Victrix Legion in Izmir, Turkey is seeking a configuration management professional for on-premises IT operations. You will manage CM processes, participate in ITSM tool administration, and support infrastructure teams to maintain configuration baselines and change controls.

The role requires 3 years of CM experience, strong knowledge of ITSM tools such as BMC Remedy ITSM, and familiarity with databases like MS SQL or Oracle. ITIL Foundation certification is desirable and on-site work is expected.

Qualifications

• 3 years of practical experience across all configuration management disciplines.
• Strong understanding of ITSM tools and technology.
• Good understanding of infrastructure hosting Service Management tools and databases (MS SQL/Oracle).
• Practical experience with ITIL change and configuration management best practices.
• ITIL Foundation Certification is desirable.

Skills

Configuration management

ITSM tools

Database concepts

ITIL change management

ITIL certification

Tools

BMC Remedy ITSM Suite

Job description

UNTIL 03 September, 2026

Job Details

Location

İzmir, Turkey

On-Prem/Remote

On-Premisses

Minimum Profile Required

Skill, Knowledge & Experience

• 3 years of practical experience across all the configuration management disciplines in a configuration management role.
• Very god technical understanding and experience working with various IT Service Management related tools and technology (like BMC Remedy ITSM Suite v9.1 and above)
• Good underastanding of infrastructure solutions hosting Service Management tools and technology, including understanding of market leading database solutions (including but not limited to MS SQL and Oracle)
• Practical experience with ITIL change and configuration management best practices
• ITIL Foundation Certification is desirable