Senior Commercial Executive

Volt Lines; Fatih; On-site; TRY 180,000 - 280,000; Full time

Benefits offered by this job

Innovative Environment

Career Growth

Work-Life Balance

Startup Culture

Inclusive Work Culture

Impact on Urban Mobility

Equity program (RSUs)

Job summary

Volt Lines seeks aSenior Commercial Executive to join our Istanbul team and shape the future of urban mobility. You will drive growth with local sales execution, expand the customer base, and nurture long-term partnerships in a dynamic startup environment.

You will manage the existing portfolio, identify upsell opportunities, and coordinate with Field Operations to ensure top-tier service delivery. Fluency in Turkish and English, plus strong data skills, are essential.

Qualifications

• 4+ years of experience in sales, business development, account management, or commercial roles.
• Proven track record of achieving revenue growth and retention targets.
• Strong stakeholder management and ability to build long-term client relationships.
• Analytical mindset with ability to interpret data and translate insights into actions.
• Ability to manage multiple priorities in a fast-paced environment.
• Ownership mentality and proactive problem-solving.
• Fluent in Turkish and English (written and verbal).

Responsibilities

• Growth: Execute local sales activities to win new accounts and expand locally.
• Retention: Manage daily relationships with the existing portfolio and prevent churn.
• Operational Excellence: Monitor service delivery and resolve bottlenecks with Field Operations.
• Cycle Management: Ensure local billing data accuracy and CRM data integrity.

Skills

Turkish

English

Stakeholder management

Analytical mindset

Ownership mindset

Cross-functional collaboration

Data interpretation

Problem solving

Education

Bachelor's degree in Business Admin/ Economics/ Engineering/ Marketing or related field

Tools

Microsoft Office

Google Workspace

Job description

Join us and be a part of shaping the future of urban mobility! Some complain about traffic but some are actually doing something about it. Join us on our mission to reduce traffic in Istanbul by increasing the accessibility of sustainable shared mobility.

Who are we?

Volt Lines is the only technology‑enabled player in the Turkish market competing against legacy incumbents and it reduces emissions and traffic by turning premium 16‑seater buses into a viable alternative to single occupancy vehicles.

What we do?

In Istanbul, over 50,000 buses operate at 31% efficiency. These buses, which contribute to the city’s traffic with empty seats, could also be the solution to its problem. Volt Lines is the only shuttle service provider that has both software as well as a transport service. This allows for optimal harmonization of the software and operation resulting in the creation of great experiences and services. Notable examples of these innovative services include DRT and Marketplace. DRT (Demand‑Responsive Transport) was covered by a Harvard Business School case study that is being taught at the MBA school. Marketplace on the other hand allows companies to sell empty seats on their buses to neighboring passengers who are going in the same direction at the same time.

Let’s work together to shape the future of mobility.

We are looking for a talented Senior Commercial Executive to join our team and contribute to building innovative solutions that enhance the future of transportation.

Responsibilities

• Growth (Sales Execution & Local Expansion)
  • Execute local sales activities to win new accounts within the assigned territory, aligned with the regional strategy.
  • Maintain a healthy local pipeline by identifying, qualifying, and closing opportunities with high pace and accuracy.
  • Monitor competitor activities and market trends at the ground level, providing actionable feedback to the Regional Lead.
• Retention (Account Support & Portfolio Health)
  • Manage daily relationships with the existing portfolio, ensuring high touch‑points and preventing churn through proactive service.
  • Identify and close incremental growth opportunities (upselling/cross‑selling) within the local customer base.
  • Act as the first point of escalation for local clients, resolving grievances before they impact the long‑term partnership.
• Operational Excellence (Field Coordination & Service Delivery)
  • Monitor daily service levels to ensure contractual obligations are met on‑site.
  • Work closely with Field Operations to ensure smooth service delivery and resolve any operational bottlenecks affecting the client.
  • Lead the local implementation of new clients, ensuring a seamless transition from "sold" to "operational."
• Cycle Management (Financial Discipline & Data Integrity)
  • Ensure all local billing data is accurate and submitted on time; resolve local invoicing disputes promptly.
  • Maintain 100% data integrity in the CRM and reporting tools for all local accounts and leads.
  • Assist the finance team in securing timely payments and managing aged debt for local accounts.

Requirements

• Bachelor's degree in Business Administration, Economics, Engineering, Marketing, or a related field.
• 4+ years of experience in sales, business development, account management, or commercial roles.
• Proven track record of achieving and exceeding revenue, growth, and retention targets.
• Strong stakeholder management skills with the ability to build long‑term relationships with clients and partners.
• Analytical mindset with the ability to interpret data, identify trends, and translate insights into actions.
• Ability to manage multiple priorities in a fast‑paced and dynamic environment.
• Strong ownership mentality and a mand‑owns‑own approach to problem‑solving.
• Comfortable working cross‑functionally with operations, finance, and product teams.
• Fluent in Turkish and English, both written and verbal.
• Proficiency in Microsoft Office and Google Workspace tools.

Benefits

• Innovative Environment: Volt Lines operates in a fast‑growing, innovative industry, offering opportunities to work on impactful projects with cutting‑edge technology.
• Career Growth: Volt Lines is committed to employee development, offering opportunities for career progression, training, and skill enhancement.
• Work‑Life Balance: Volt Lines offers flexible working hours as well as a flexible paid time‑off policy that promotes a healthy work‑life balance.
• Startup Culture: Volt Lines embodies a startup environment that promotes creativity, autonomy, and innovation, providing employees with the freedom to take initiative and make decisions.
• Inclusive Work Culture: Volt Lines values different perspectives, backgrounds, and experiences, and fosters an inclusive workplace where everyone can thrive.
• Impact on Urban Mobility: Volt Lines focuses on revolutionizing urban transportation and sustainability, giving employees a chance to contribute to a purpose‑driven mission.
• Compensation and Benefits: Volt Lines offers its employees a best‑in‑class equity program (RSUs), the chance to earn up to 20 salaries in a year, private health insurance, food and transportation allowances among other perks.