Sales Support Manager

ABB; İzmit; On-site; TRY 600,000 - 1,000,000; Full time

Job summary

ABB in Türkiye is seeking an experienced Sales Support professional for a defined territory, focusing on estimation, bids and proposals in LV switchgear. You will support internal and external customers, align offers with ABB standards, and lead the Sales Support team to deliver competitive, compliant solutions.

You will work closely with engineering, project management and the sales force to ensure successful tender outcomes, price terms, and timely responses, while developing and coaching the

Qualifications

• You enjoy working with sales support function and the LV Switchgear market.

Responsibilities

• Defining key targets and ensuring their achievement by overseeing progress and defining improvement actions for customer support and satisfaction
• Ensuring the most competitive offers considering the market situation and customer conditions; and identifying the most effective approach (e.g., direct sales, consortium, or channel) for better serving the customer
• Overseeing the validation of terms and conditions (commercial, technical, legal, and pricing) in each offer; and supporting bid/no bid analyses and decisions
• Participating in project risk review processes; and ensuring the required technical support and clarifications are provided to the Sales organizations during technical meetings, product presentations, and negotiations with customers.

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

LPG Manager - Turkiye

Your Role And Responsibilities

In this role, you will have the opportunity to adapt and implement sales support strategy for a designated area in accordance with the global support strategy. Each day, you will ensure technical and commercial support for internal and external customers. You will also showcase your expertise by overseeing estimations, bids, and proposals ensuring alignment with ABB standards and targets and leading, developing, and coaching the Sales Support team.

In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact.

You will be mainly accountable for:

• Defining key targets and ensuring their achievement by overseeing progress and defining improvement actions for customer support and satisfaction
• Ensuring the most competitive offers considering the market situation and customer conditions; and identifying the most effective approach (e.g., direct sales, consortium, or channel) for better serving the customer
• Overseeing the validation of terms and conditions (commercial, technical, legal, and pricing) in each offer; and supporting bid/no bid analyses and decisions
• Participating in project risk review processes; and ensuring the required technical support and clarifications are provided to the Sales organizations during technical meetings, product presentations, and negotiations with customers.

Qualifications For The Role

• You enjoy working with sales support function and the LV Switchgear market
• You have 8 to 12 years of experience in Estimation / Tendering of LV Switchgear / Panels
• You have hands on experience in managing the enquiries to meet the yearly budget with respect to order intake and margin, coordinating with engineering and project management and sales team
• Possess an enhanced knowledge of LV Switchgears (MCCB, ACB, PCC and MCC)
• Degree in Electrical engineering
• Good command of English and Turkish

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.