Sales Manager

Nove Group; Fatih; Hybrid; TRY 900,000 - 1,500,000; Full time

Job summary

Nove Group in Istanbul is seeking a Sales Manager to lead an international SDR and sales team. You will strengthen pipeline health, elevate every customer touchpoint, and drive performance with trust, transparency, and world-class quality.

This leadership role requires coaching, CRM discipline, and data-driven decision making to optimize global workflows and launch new sales motions for growth. You will own global inbound/outbound lead management and standardize CRM playbooks across channels and

Qualifications

• 10+ years in sales leadership.
• Experience managing multinational teams.
• Data-driven decision-making with a full-funnel mindset.
• Proven CRM discipline in real life.

Responsibilities

• Lead global SDR and sales team across countries and time zones.
• Strengthen pipeline health and improve conversion rates.
• Standardize workflows inside CRM: playbooks, stage definitions, audits.
• Coach performance and maintain SLA discipline.
• Launch and scale new sales motions for new lines.
• Own inbound/outbound lead management across channels.

Skills

Leadership

Coaching

CRM discipline

Data-driven

Tools

Salesforce

Job description

We don’t think about sales as “selling.” We think about guiding the right patients the right way — with trust, transparency, and world-class quality. This is a leadership role that blends performance, process, coaching, and operational excellence.

The Sales Manager leads an international SDR & sales team, strengthens pipeline health, improves conversion rates, and elevates every customer touchpoint to global standards.

What You Will Do

• Own global inbound/outbound lead management across countries, channels, and time zones
• Build a culture of SLA discipline, quality, coaching, and process excellence for SDR and closing teams
• Standardize sales workflows inside CRM: playbooks, stage definitions, required fields, audits
• Optimize performance by country (channel mix, language, time zone coverage, cultural approach)
• Build scalable onboarding & training (scripts, objections, compliance)
• Strengthen value-based communication (trust-first, not discount-first)
• Launch and scale new sales motions for new lines

What This Role Is Not

• Not a “set targets and watch dashboards” role
• Not a single superstar closer role
• Not a CRM-free, intuition-only sales organization

What We Are Looking For

• 10+ years in sales leadership
• Experience managing multinational teams and coaching performance
• A track record of building and enforcing CRM discipline in real life
• Data-driven decision-making with a full-funnel conversion mindset

How Success Is Measured

Speed & SDR Quality (Top of Funnel)

• First response time and SLA compliance (SDR)
• Consultation-ready lead rate and show-up rate
• Overall sale rate (by country / channel / team)
• Cost per sale (CAC per sale) by channel and market
• Time-to-sale (sales cycle length) and funnel drop-off reasons

Pipeline & Forecasting (Management Discipline)

• Pipeline health (stage distribution, velocity, loss reasons)
• Forecast accuracy (actual vs forecast)

Quality & Compliance (Long-term Brand Protection)

• Team quality scores (audits, call reviews, compliance)
• CRM compliance rate (mandatory fields, stage hygiene, follow-up discipline)

What We Offer

• A global patient portfolio and a truly international team
• Strong brand + high demand + clear runway for growth
• Competitive salary + performance-based bonus
• Private health insurance and flexible benefits
• Hybrid setup in Istanbul with high pace and high impact

Why Join Now?

We’re ready to open new growth channels and partnerships beyond traditional acquisition. You’ll build the partner engine that scales internationally — and take ownership of frontier projects in health sector by turning strategic relationships into launch-ready pipelines.