AloTech and Call Center Studio operate as aligned sister companies providing a next-generation cloud contact center platform (CCaaS) built cloud-natively on Google Cloud. Enterprises run their demanding customer operations on our unified platform. This includes inbound and outbound voice, omnichannel messaging, advanced campaign dialers, real-time analytics, and an expanding AI suite covering live transcription, AI-driven quality management, and CX insights. We ship our innovative solutions for customers across Türkiye, the Gulf region, and various international markets, leading the digital transformation of enterprise brands across more than 60 countries.
Responsibilities
- Understand the needs of prospective customers, provide the right solutions, and manage project follow-ups related to sales opportunities
- Track, manage, and report on sales processes and pipeline performance.
- Ensure fast, effective, and consistent communication between AloTech and its customers.
- Conduct regular and active on-site visits with customers.
- Work toward and achieve assigned sales targets.
- Follow industry trends and developments—particularly in CCaaS, cloud, software, and artificial intelligence—to contribute to the growth of AloTech and its customers.
- Use AI-powered sales tools to improve prospect research, customer segmentation, opportunity prioritization, proposal preparation, meeting preparation, CRM updates, sales forecasting, and pipeline analysis.
- Use AI tools responsibly and in compliance with customer and company data confidentiality, information security policies, and ethical principles.
- Help customers understand and clearly position the business value of AloTech’s AI-powered solutions.
Qualifications
- Bachelor’s degree from a four-year university program.
- At least 6 years of experience in B2B or CCaaS sales.
- Experience in the Information Technology or Telecommunications sector is preferred.
- Ability to follow and interpret industry trends and developments, particularly in CCaaS, cloud, software, and AI.
- Working knowledge of artificial intelligence, generative AI, and LLM-based tools.
- Experience using AI tools effectively and responsibly in day-to-day sales workflows, particularly for prospect research, CRM management, proposal and presentation preparation, meeting-note structuring, sales analytics, forecasting, and reporting.
- Ability to evaluate the accuracy, reliability, and confidentiality implications of AI-generated outputs before using them in customer-facing or business-critical work.
- Strong communication and persuasion skills, with a solution-oriented and customer-focused approach.
- Interest in software and cloud technologies, with a willingness to learn and develop continuously.
- Proactive, entrepreneurial, and confident in sales.
- High commercial awareness, dynamic energy, and a results-oriented mindset.
- Experience in analysis and reporting, supported by strong analytical thinking skills.
- Excellent written and verbal communication skills.
- A collaborative, team-oriented approach.
- Willingness to work actively with customers in the field.
- Residing in Istanbul.
Why AloTech?
This role offers the opportunity to grow as part of Türkiye's leading CCaaS and CX technology provider.
We develop AI-powered solutions through our flexible and scalable platform, digitizing customer communications for hundreds of enterprise brands.
At AloTech, we believe AI is becoming an essential part of modern knowledge work. We encourage our teams to leverage AI tools to think better, work faster, and focus on creating greater value.
If you're looking to lead enterprise customer acquisition at the next stage of your career and contribute to AloTech's growth story, we'd love to hear from you.