Remote Fintech Onboarding Specialist (KYC & Partners)

Jobgether

Turkey

Remote

TRY 2,104,000 - 3,106,000

Full time

4 days ago

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Benefits offered by this job

Competitive USD Salary

Performance-Based Incentives

Paid Annual Leave - 10 days

Public Holidays (US)

100% Remote Work

Professional Growth

AI-Enabled Tools

Job summary

Jobgether is seeking a Customer Onboarding Specialist to manage end-to-end onboarding for partners in a fully remote setup. Based in Turkey, you will collect KYC data, support documentation, and ensure timely approvals while coordinating with Compliance, Sales, and Operations teams.

Ideal candidates are detail-oriented, organized, and comfortable using AI tools to streamline onboarding; knowledge of fintech or cryptocurrency environments is a plus. This is a remote role with international scope.

Qualifications

Minimum 1 year in customer onboarding, support, or operations.
Strong attention to detail and record-keeping experience.
Clear written and verbal communication for business owners.
Excellent organisational skills and deadline discipline.
Familiarity with CRM platforms and document management tools.
Experience handling confidential information with good judgement.
Open to remote work and self-motivated collaboration.
Knowledge of KYC and financial services onboarding is a plus.

Responsibilities

Act as the primary onboarding contact for new partners and guide them through the process.
Collect KYC documents and ownership details per internal/compliance standards.
Review submissions for completeness and accuracy, follow up as needed.
Maintain partner data in CRM and internal systems, ensuring up-to-date records.
Coordinate with Compliance to manage document reviews and escalations.
Monitor case progress, identify delays, and inform stakeholders.