Remote Central Support Specialist — Cross-Functional Ops

Medsien Inc.; Fatih; Remote; TRY 2,613,000 - 3,819,000; Full time

Benefits offered by this job

Flexible PTO policies

Fully remote work opportunities

Mentorship from leadership

Job summary

Medsien Inc. is seeking a Central Support Specialist to join our team in a fast-paced environment. Based in Istanbul, you will support daily operations, coordinate with sales, product, engineering, and operations to route requests and ensure timely resolution.

The ideal candidate communicates clearly, stays organized, and brings a structured, collaborative approach to cross-functional work. This is a permanent-term contractor role with interviews conducted in English.

Qualifications

• Experience in customer service, administrative support, operations, or healthcare is preferred.
• Excellent verbal and written communication in English.
• Ability to manage multiple tasks with attention to detail and follow-through.

Responsibilities

• Support day-to-day communications and operational needs.
• Provide professional and timely assistance with general inquiries.
• Coordinate requests with appropriate teams and resources.
• Maintain accurate records and support follow-up as needed.
• Assist with administrative tasks and internal coordination.
• Identify concerns or opportunities for improvement and share them with the appropriate team.
• Maintain confidentiality when handling sensitive information.
• Take on additional responsibilities as organizational needs evolve.

Skills

Customer service

Communication skills

Problem solving

Organization

Attention to detail

Multi-tasking

Independent work

English proficiency

Time-zone alignment

Education

High school diploma or equivalent

Tools

CRM software

Microsoft Office

Computer literacy

Job description

Medsien Inc. is seeking a Central Support Specialist to join our team in a fast-paced environment. Based in Istanbul, you will support daily operations, coordinate with sales, product, engineering, and operations to route requests and ensure timely resolution.

The ideal candidate communicates clearly, stays organized, and brings a structured, collaborative approach to cross-functional work. This is a permanent-term contractor role with interviews conducted in English.