Project Execution Manager

Schneider Electric; Fatih; On-site; TRY 350,000 - 520,000; Full time

Job summary

Schneider Electric seeks an experienced Service Projects & Order Management Manager to lead our Service Project Management and Order Management teams. You will drive operational excellence across the project lifecycle, ensuring on-time delivery, safety, quality, and budget adherence while building strong relationships with customers and internal stakeholders.

The role requires a proven leader with deep knowledge of PMP/PRINCE2, robust program governance, and a track record of improving project

Qualifications

• Bachelor's degree in Engineering, Business Administration, Project Management, or a related field.
• 8+ years of experience in project execution, service operations, project management, or related functions.
• 3+ years of people management experience leading project, service delivery, or operations teams.
• Professional Project Management certification (PMP, PRINCE2, or equivalent) is highly desirable.
• Fluent English, both written and spoken.

Responsibilities

• Lead, coach, and develop the Service Project Management and Order Management teams.
• Foster a high-performance culture focused on accountability, collaboration, continuous improvement, and customer success.
• Maintain high employee engagement and motivation through effective leadership, coaching, and career development.
• Conduct performance reviews, talent assessments, and succession planning activities.
• Oversee the successful execution of service-related projects and orders from initiation through completion.
• Ensure projects are delivered according to contractual requirements, quality standards, timelines, and financial objectives.
• Drive adherence to Project Management Process (PMP) methodologies, governance, and best practices.
• Support project managers and order managers in resolving complex execution challenges and customer issues.
• Monitor, analyze, and report project execution performance through defined KPIs.
• Drive improvements in revenue forecasting, GM forecasting, and profitability.
• Ensure accuracy and consistency of operational and financial reporting.
• Build and maintain strong relationships with customers, partners, and internal stakeholders.
• Act as a senior escalation point for critical customer and project-related issues.
• Ensure proactive communication and stakeholder alignment throughout project execution.
• Drive customer-centric behaviors to deliver an outstanding customer experience.
• Identify, assess, and mitigate operational, commercial, and delivery risks.
• Lead project escalation management processes and coordinate resolution plans across cross-functional teams.
• Ensure lessons learned and continuous improvement initiatives are implemented.
• Promote standardization, process optimization, and operational efficiency.
• Ensure compliance with corporate policies, quality standards, safety requirements, and governance procedures.
• Drive initiatives that improve service delivery quality while reducing operational costs.

Skills

Fluent English

Leadership

Stakeholder management

Education

Bachelor's degree in Engineering/Business/related field

PMP/PRINCE2 certification desirable

Job description

We are seeking an experienced and results-oriented Service Projects & Order Management Manager to lead our Service Project Management and Order Management teams. The successful candidate will be responsible for driving operational excellence across the entire project execution lifecycle, ensuring customer commitments are delivered safely, on time, within budget, and to the highest quality standards.

This role requires a strong leader who can effectively manage project and service delivery performance, oversee key business metrics, support team development, and build strong relationships with customers and internal stakeholders. The ideal candidate combines business acumen, operational discipline, customer focus, and people leadership to continuously improve project execution performance and customer satisfaction.

Application Period: 28.08.2026-11.09.2026

Key Responsibilities

Leadership & Team Management

• Lead, coach, and develop the Service Project Management and Order Management teams.
• Foster a high-performance culture focused on accountability, collaboration, continuous improvement, and customer success.
• Maintain high employee engagement and motivation through effective leadership, coaching, and career development.
• Conduct performance reviews, talent assessments, and succession planning activities.

Project & Order Execution Management

• Oversee the successful execution of service-related projects and orders from initiation through completion.
• Ensure projects are delivered according to contractual requirements, quality standards, timelines, and financial objectives.
• Drive adherence to Project Management Process (PMP) methodologies, governance, and best practices.
• Support project managers and order managers in resolving complex execution challenges and customer issues.

Business Performance & KPI Management

• Monitor, analyze, and report project execution performance through defined KPIs.
• Drive improvements in:
• Revenue and sales forecasting
• Gross Margin (GM) forecasting and profitability
• Ensure the accuracy and consistency of operational and financial reporting.
• Build and maintain strong relationships with customers, partners, and key internal stakeholders.
• Act as a senior escalation point for critical customer and project-related issues.
• Ensure proactive communication and effective stakeholder alignment throughout project execution activities.
• Drive customer-centric behaviors to deliver an outstanding customer experience.

Risk & Escalation Management

• Identify, assess, and mitigate operational, commercial, and delivery risks.
• Lead project escalation management processes and coordinate resolution plans across cross-functional teams.
• Ensure lessons learned and continuous improvement initiatives are implemented across the organization.

Operational Excellence

• Promote standardization, process optimization, and operational efficiency.
• Ensure compliance with corporate policies, quality standards, safety requirements, and governance procedures.
• Drive initiatives that improve service delivery quality while reducing operational costs.

Qualifications

• Bachelor's degree in Engineering, Business Administration, Project Management, or a related field.
• Minimum 8+ years of experience in project execution, service operations, project management, or related functions.
• Minimum 3+ years of people management experience leading project, service delivery, or operations teams.
• Proven experience managing customer-facing projects and service operations.
• Strong understanding of project governance, project management methodologies, and service delivery processes.
• Experience managing business performance metrics, forecasting, and financial reporting.
• Professional Project Management certification (PMP, PRINCE2, or equivalent) is highly desirable.
• Fluent English, both written and spoken.

Leadership

• Strong coaching and mentoring capabilities
• Team development and talent management
• Change leadership
• Ability to inspire and motivate teams

Business & Financial Acumen

• Revenue forecasting
• Gross margin forecasting and profitability management
• Financial performance analysis
• Operational KPI management

Project & Service Delivery Excellence

• Project Management Process (PMP) expertise
• Risk and opportunity management
• Service operations management

Stakeholder Management

• Executive-level communication skills
• Customer relationship management
• Cross-functional collaboration
• Ability to influence without direct authority

Personal Attributes

• Customer-centric mindset
• Open-minded and solution-oriented approach
• Strong analytical and problem-solving skills
• High level of ownership and accountability
• Resilience and adaptability in a dynamic environment

What Success Looks Like

In this role, success means building a highly engaged team, delivering predictable project execution performance, improving financial results, maintaining strong customer satisfaction, proactively managing risks and escalations, and continuously enhancing operational excellence across the Service Projects and Order Management organization.

This position offers an excellent opportunity to lead a critical function, shape execution strategy, and make a significant impact on customer success and business growth.