Product Designer in Ferry Commercial

DFDS; Fatih; Híbrido; TRY 350.000 - 650.000; Jornada completa

Descripción de la vacante

DFDS is seeking a Product Designer to improve complex internal systems with user-centered design across cross-functional teams in Copenhagen, Grimsby, and Istanbul. You will turn research into practical, intuitive workflows and create wireframes, prototypes, and documentation in Figma, while driving usability testing and iterative improvements.

The role emphasizes collaboration with product owners, engineers, and stakeholders, with a strong focus on balancing user needs and business goals in a

Formación

• 3+ years designing internal tools or operational systems for strong UX

Responsabilidades

• Lead UX for mission-critical internal product with cross-functional teams.
• Turn research and user testing into intuitive workflows and UI designs.
• Create wireframes and prototypes and maintain design documentation in Figma.
• Plan and run usability tests and iterate based on insights and data.

Conocimientos

Product design

UX/UI

Discovery & usability

Wireframes

Prototyping

Stakeholder comms

Herramientas

Figma

Analytics tools

Descripción del empleo

Are you a pragmatic and curious designer who thrives on improving complex systems through user-centered design with a solid grasp of disciplines ranging from research, analysis, ideation, facilitation, pixel-perfect design, prototyping and user testing? If so, then you could be the newest addition to our team as Product Designer.

At DFDS, we're continuously improving the way people and goods move across Europe through better digital experiences. As our Product Designer, you'll help turn complex challenges into intuitive, user-centred solutions that create real value for our customers and colleagues.

Be part of the movement and support mission critical products in Ferry Freight Commercial

About The Role

You’ll be joining cross-functional product teams in Ferry Commercial working on a mission critical product enabling the running of the day-to-day business. The teams focus on learning quickly, testing early, and building solutions that are practical and easy to adopt. All team members bring energy, clarity, and a strong user focus - creating space to collaborate and build with purpose.

You will join two product teams working on the same product while focusing on two core areas with team members sitting in Copenhagen, Grimsby and Istanbul.

Beyond your immediate product teams, you will also become part of one of two design chapters at DFDS, a close-knit professional community of 12 Product and Service Designers. The chapter is where we deep dive into our craft and where people challenge and learn from each other.

Your Will

• Together with another designer lead the user experience design for mission-critical internal product that supports operational excellence.
• Collaborate closely with your product team to inform needs for your product and its users.
• Turn research and user testing feedback into intuitive, efficient workflows and UI designs.
• Create wireframes, prototypes, and design documentation in Figma.
• Plan and run usability tests, iterate based on insights, and support implementation.
• Analyse data, synthesize relevant insights, and share with relevant stakeholders across DFDS.
• Work closely with developers, digital transformation consultants, product owners and business stakeholders to ship quality features.

About You

We believe the strongest teams are built on diverse perspectives, complementary strengths, and a shared commitment to learning from one another. That's why we're looking for a Product Designer who combines structure and curiosity with a genuine passion for understanding the people they design for.

You are collaborative by nature and enjoy working closely with product owners, engineers, and stakeholders to solve complex challenges. You communicate openly, seek out different perspectives, and can clearly articulate the rationale behind your design decisions. Balancing user needs with business goals comes naturally to you, and you're motivated by creating simple, intuitive experiences that make a meaningful impact.

You are comfortable taking ownership of your work from discovery through delivery, bringing both initiative and follow-through to everything you do. Most importantly, you have empathy for your users and a drive to continuously improve the products and services they rely on.

Here’s What We Imagine You Bring

• 3+ years of experience designing internal tools or operational systems where you have been responsible for creating designs that support a great user experience that converts.
• You have experience and appetite for the end-to-end product design process.
• You have strong product design (UX/UI) skills, especially in workflow thinking.
• You can lead discovery and usability work, from interviews to observation.
• Have empathy for non-technical users and a passion for simplifying complex tasks with a portfolio that shows end-to-end design work on real-world products.
• Has a strong grasp on qualitative and quantitative methodologies and are data driven.
• You are a strong communicator who knows how to provide sound rationales for design decisions to a variety of stakeholders.
• You have experience working in a Scrum team, and/or within a bigger international organization, would make us happy.
• You have experience with analytics tools and AI would make us elated, but if you are tech-savvy and a quick learner, that is fine too.

Working at DFDS

We promote a great workplace with a diverse and vibrant community and a healthy work–life balance.

When you join us, you will become a part of Technology & Innovation (T&I), one of DFDS’ five divisions. Here you will get the opportunity to work with cutting-edge design tools, user testing methodologies, and data-driven decision-making.

At DFDS, we want you to develop. We believe development happens primarily through meaningful work and responsibility, supported where relevant by targeted training and learning opportunities.

By being inclusive and embracing our differences, we get the best from everyone and an even greater result. We take great pride in empowering our people to make a real difference.

We hope you will join the movement and grow with us.

This recruitment process is managed by the DFDS Talent Acquisition team. We kindly ask external recruitment agencies to refrain from contacting us regarding this opportunity.