People and Culture Manager

Mandarin Oriental; Fatih; On-site; TRY 400,000 - 650,000; Full time

Job summary

Mandarin Oriental Bosphorus, Istanbul is seeking a People & Culture professional to lead recruitment, HR operations and employee relations in a luxury hotel setting.

The role requires excellent Turkish and English communication, strong organizational skills, and prior luxury hotel experience. You will partner with department heads to implement policies and manage staff lifecycle in a fast-paced environment near the Bosphorus.

Qualifications

• Luxury hotel experience preferred.
• Excellent communications and interpersonal skills.
• Fluent in Turkish and English.
• Quality driven with a passion for excellence.
• Must possess excellent organizational and administrative skills and interpersonal skills.
• Strong attention to detail.
• Ability to multi-task and delegate.
• Approachable, open-minded, and fair.

Responsibilities

• To support, develop, implement, and adhere to corporate & hotel People & Culture policies and procedures.
• To manage all vacancies and recruitment function, in line with budget requirements, reviewing where necessary in line with operational needs.
• To provide specialized People & Culture (coaching, counselling, performance management etc.) to Department Heads and colleagues in order to achieve the hotel strategic business objectives.
• To manage all colleagues' procedures with regard to starters, transfers, promotions and variations plus leavers.
• To ensure that all People & Culture administration procedures are carried out in accordance with hotel and legal requirements.
• Represent the Director of People & Culture in their absence.
• To control day to day personnel administration in response to requests and action plans.
• To manage and administer Disciplinary & Grievance procedures in conjunction with the Director of People & Culture.
• Effective colleagues' relations regarding colleague welfare, health, hygiene, and safety are maintained.
• Colleague social activities are offered as appropriate.
• The People & Culture department follows an open-door policy and is a friendly and inviting office to visit. Oversee the day-to-day HR operations and the workflow of the department.

Skills

Communication skills

Interpersonal skills

Turkish language

English language

Organizational skills

Administrative skills

Detail oriented

Multitasking

Approachable

Fairness

Job description

Mandarin Oriental Bosphorus, Istanbul

Mandarin Oriental Bosphorus, Istanbul has become Mandarin Oriental Hotel Group's second hotel in Turkey. The hotel is located on the European side of Istanbul, in the luxurious residential district of Kuruçeşme, right next to the unique Bosphorus.

Redefining luxury with its sophisticated design and architecture inspired by Istanbul's uniquely beautiful mansions and palaces, our hotel is located on the shores of the Bosphorus with two outdoor pools in the city center with lush and generous gardens, 100 spacious rooms and suites with large living spaces, rich Sunday brunches with Turkish and international cuisine, Novikov Restaurant, the international representative of modern Asian and Italian cuisines; Olea & The Bar, offering the most exclusive flavors of Italian cuisine; and Bosphorus Lounge, home to delicious snacks and tea-time rituals.

The Spa at Mandarin Oriental Bosphorus, Istanbul is the city's most comprehensive health, beauty, and wellness center with 3,500 square meters of The Spa at Mandarin Oriental Bosphorus, Istanbul.

Duties And Responsibilities

• To support, develop, implement, and adhere to corporate & hotel People & Culture policies and procedures.
• To manage all vacancies and recruitment function, in line with budget requirements, reviewing where necessary in line with operational needs.
• To provide specialized People & Culture (coaching, counselling, performance management etc.) to Department Heads and colleagues in order to achieve the hotel strategic business objectives.
• To manage all colleagues' procedures with regard to starters, transfers, promotions and variations plus leavers.
• To ensure that all People & Culture administration procedures are carried out in accordance with hotel and legal requirements.
• Represent the Director of People & Culture in their absence.
• To control day to day personnel administration in response to requests and action plans.
• To manage and administer Disciplinary & Grievance procedures in conjunction with the Director of People & Culture.
• Effective colleagues' relations regarding colleague welfare, health, hygiene, and safety are maintained.
• Colleague social activities are offered as appropriate.
• The People & Culture department follows an open-door policy and is a friendly and inviting office to visit. Oversee the day-to-day HR operations and the workflow of the department.

Requirements

• Prior Luxury Hotel experience would be preferable.
• Excellent communications and interpersonal skills.
• Fluent in Turkish and English.
• Quality driven with a passion for excellence.
• Must possess excellent organizational and administrative skills and interpersonal skills.
• Strong attention to detail.
• Ability to multi-task and delegate.
• Approachable, open-minded, and fair.