Operations & Process Executive

GetirFinans; Fatih; On-site; TRY 420,000 - 660,000; Full time

Benefits offered by this job

People-first culture

Ownership & progression

Tech-driven growth

Learning environment

Job summary

GetirFinans seeks an operations professional to own and continuously improve end-to-end processes within a fintech service. The role focuses on identifying gaps, standardizing workflows, and delivering efficient operations across supply chain and field activities.

You will use data to drive performance, resolve issues early, and collaborate with cross-functional teams to meet customer and business needs, while maintaining strong communication and problem-solving skills.

Qualifications

• Strong analytical thinking and ability to work with data to support decision-making.
• Proficiency in English.
• Excellent communication and collaboration skills.
• Problem-solving mindset with the ability to manage multiple priorities.

Responsibilities

• Own and improve end-to-end operational processes by identifying gaps, standardizing workflows, and driving efficiency.
• Design and implement new operational processes.
• Follow up on end-to-end operational flows and ensure smooth execution.
• Use data to track performance, identify bottlenecks, and drive improvements.
• Work with cross-functional teams to meet customer and business needs.

Skills

Analytical thinking

English proficiency

Communication

Collaboration

Problem solving

Data-driven decisions

Education

Bachelor’s degree in engineering, business administration, economics, or related field

Tools

Microsoft Office

Job description

getirfinans operates within Banking as a Service model, having established partnerships with players at banking sector. getirfinans has quickly become a favorite banking mobile application—reaching 1.5 million users and counting; with its daily interest-earning account, low-interest loans, competitive foreign exchange rates, free money transfers, and cards delivered within minutes.

What You’ll Do

• Own and continuously improve end-to-end operational processes by identifying gaps, standardizing workflows, and driving efficiency.
• Contribute to the design and implementation of new operational processes.
• Follow up on end-to-end operational flows (supply chain, logistics, field operations) and ensure smooth execution.
• Use data to track performance, identify bottlenecks, and drive actionable improvements.
• Work closely with cross-functional teams to deliver service levels aligned with customer and business needs.
• Identify operational issues early and take initiative to resolve them in a practical and scalable way.
• Take an active role in daily operations to ensure consistent and reliable execution.
• Support the execution of operational strategies by translating them into day-to-day actions.
• Monitor key operational KPIs and suggest areas for improvement.
• Take a hands-on approach across both analysis and execution.

What You’ll Bring

• Bachelor’s degree in engineering, business administration, economics, or a related field.
• 3–5 years of experience in operations, process management, or similar roles.
• Experience in e-commerce, fintech, or banking is a plus.
• Strong analytical thinking and ability to work with data to support decision-making.
• Problem-solving mindset with the ability to manage multiple priorities in a dynamic environment.
• Strong communication and collaboration skills.
• Proficiency in Microsoft Office programs.
• Proficiency in English.

What getirfinans Offers

• A unique opportunity to work in a people-first startup environment within a fintech business poised to revolutionize the delivery of financial services.
• A hands-on role with strong learning, ownership, and progression potential.
• Dynamic, technology-driven environment with ambitious growth plans.
• Collaborative culture focused on impact, innovation and continuous learning.

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