Operational Excellence Specialist

Multinet | UP; Fatih; Hybrid; TRY 180,000 - 240,000; Full time

Benefits offered by this job

Hybrid work model

Birthday leaves

Maternity and motherhood support

Women in Sales Network Program

Family leave for special moments

Job summary

Multinet Up is seeking an Operational Excellence Specialist to join our Istanbul team and improve end-to-end processes across the organization. The role emphasizes process analysis, lean optimization, and collaboration with process owners to implement efficient solutions.

The ideal candidate has a background in engineering, at least five years of related experience, and strong English communication. We offer a hybrid work model across our offices on both continents and a fast, collaborative work

Qualifications

• 5+ years of professional experience, with at least 3 years in process analysis, process development, operational excellence, and quality management systems.
• Strong analytical thinking, leadership, and problem-solving skills.
• Excellent written and spoken English skills.

Responsibilities

• Analyze existing business processes and provide improvement and process development solutions.
• Coordinate with process owners to take action and ensure end-to-end process coverage.
• Create and update process maps, workflow diagrams, and process documentation.
• Identify efficiency losses and work on lean, effective processes.
• Identify automation, digitalization opportunities and drive improvement initiatives.
• Determine system enhancement needs based on process analyses and follow up with relevant teams.

Skills

Agile

Analytical thinking

Leadership

Problem-solving

Education

Engineering degree ( Industrial Engineering or related )

Job description

Starting its operations in 1999 with a meal card solution developed to meet the lunch needs of office workers, and becoming a subsidiary of the French Up Group in 2010, we are now a group serving in dozens of different areas.

Institutions that choose our solutions gain significant advantages in cost efficiency and operational effectiveness in expense management, as well as in employee satisfaction and loyalty. As Multinet Up, we value the benefits we provide to the individuals who are the ultimate users of our solutions as much as we consider the needs of the institutions. From a secure, practical, next-generation payment experience to the widespread availability of spending points, the diversity of digital usage options, and the collaborations we have developed, we offer a 360-degree designed set of advantages.

In 2016, we consolidated all our R&D activities under one roof and transformed our IT department into a technopark company. Our technology company, Inventiv, operates in the fields of mobile payment, mobile application solutions, and cybersecurity.

The Privileges of Joining the Multinet Up Family

Flexible Work Arrangement: With our hybrid work model, you have the flexibility to work from the office or from home.

Two Continents, One Company: We have offices on both the Asian and European sides of Istanbul. Choose the office that's most convenient for you.

Supportive and Agile Work Environment: We promote teamwork and have a fast and efficient work culture.

Career Development: We value your professional growth and offer various training and development opportunities.

Social Events: We organize fun and social activities that strengthen team spirit.

Birthday Leaves: Enjoy a special day off on your birthday to celebrate and have fun!

Special Support for Women Employees: We provide maternity and motherhood assistance, celebrate Women's Day with a holiday, and collaborate with the Women in Sales Network Program to support our female sales teams.

We're There for Our Parents: We offer leave for our employees to spend special moments with their families, such as on report card days.

Award-Winning Employee Experience

We are proud to be recognized with the Excellent Employee Experience Certification from Happy Place to Work and the Best Employee Experience Company award from Nice Medya.

We are currently seeking an ''Operational Excellence Specialist'' to join our team with the following qualifications:

• Graduated from the Faculty of Engineering (preferably Industrial Engineering or related fields)
• Minimum 5 years of professional experience, with at least 3 years in process analysis, process development, operational excellence, and quality management systems
• Proficient in Agile working principles
• Strong analytical thinking, leadership, and problem-solving skills
• Effective use of written and verbal communication channels
• Excellent written and spoken English skills

Job Description

• Analyze existing business processes and provide improvement and process development solutions where necessary. Ensure coordination with process owners to take action
• Understand the needs of business units and develop end-to-end processes when necessary
• Create and update process maps, workflow diagrams, and all related process documentation
• Optimize reasons for efficiency loss within business processes and work on making business processes lean and effective
• Take an active role in identifying efficiency, automation, and digitalization opportunities within business processes and contribute to improvement initiatives
• Identify system enhancement needs based on process analyses and follow up related actions with relevant teams

About Our Team

We remember to have fun while we are working, constantly learn from each other and know that ongoing and open communication opens every door. Would you like to join us? Remember: It does not matter where you live, because we offer a hybrid working model regardless of location.