Major Account Manager

Vastbouw; Fatih; On-site; TRY 350,000 - 550,000; Full time

Job summary

Ricoh in Turkey seeks a sales professional to establish strong relationships with key accounts, promote Ricoh products, and manage end-to-end sales processes. The role involves expanding the customer base, gathering feedback, and driving market penetration.

The ideal candidate has a Bachelor’s degree, 3+ years in sales, and English proficiency, with strong analytical and communication skills, plus a valid Class B license. On-site role based in Fatih, Istanbul.

Qualifications

• Bachelor’s degree from a reputable university.
• At least 3 years of experience in sales.
• Minimum Upper-Intermediate level of English.
• Strong analytical thinking skills.
• Excellent communication skills.
• Team-oriented and able to work collaboratively.
• Able to drive actively and holding a valid Class B driver's license.

Responsibilities

• Establish long-term relationships with key account customers by promoting Ricoh products and services and managing sales processes.
• Conduct activities aimed at acquiring new customers to expand the customer portfolio.
• Collect feedback on product and service performance from existing customers, evaluate sales opportunities, and increase market penetration.
• Manage customer quotation processes in accordance with Ricoh Turkey Sales Procedures and ensure the complete execution of the sales process.
• Prepare Pipeline and Forecast reports periodically and present them to management.
• Record all individual sales activities accurately and regularly in the CRM system.
• Share information about completed sales with the Sales Support Unit and monitor product installation processes.
• Provide support to the Collection Unit during post-sales collection processes.

Skills

Strong analytical thinking

Excellent communication skills

Team-oriented

Driver's license (Class B)

Education

Bachelor's degree

Job description

About Ricoh

A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant, are listed in the Global 100 Most Sustainable Companies, and have been named one of Forbes' World's Best Employers 2025.

At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future.

Find your place. Transform your future

Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful.

People transform when they Love What They Do

This belief sits at the heart of The Ricoh Promise. It guides how we recruit, how we support our people, and how we work together every day, creating an environment where you can grow, feel valued and make a difference.

When you join us, you are encouraged to share your ideas, challenge the way things are done, and work with others to build something better. If you are looking for a place where your voice is heard, your development is supported, and your work feels meaningful, you will feel at home at Ricoh.

What you will be doing

• Establish strong and long-term business relationships with key account customers by promoting Ricoh products and services and managing sales processes,
• Conduct activities aimed at acquiring new customers to expand the customer portfolio,
• Collect feedback on product and service performance from existing customers, evaluate sales opportunities, and increase market penetration,
• Manage customer quotation processes in accordance with Ricoh Turkey Sales Procedures and ensure the complete execution of the sales process,
• Prepare Pipeline and Forecast reports periodically and present them to management,
• Record all individual sales activities accurately and regularly in the CRM system,
• Share information about completed sales with the Sales Support Unit and monitor product installation processes,
• Provide support to the Collection Unit during post-sales collection processes.

You will ideally have

• Have a Bachelor’s degree from a reputable university,
• At least 3 years of experience in sales,
• Minimum Upper-Intermediate level of English proficiency,
• Strong analytical thinking skills,
• Excellent communication skills,
• Team-oriented and able to work collaboratively,
• Able to drive actively and holding a valid Class B driver's license.

#RTR #LI-RP

In return for your commitment

Love to Connect

You become part of a global community built on openness, inclusion and genuine collaboration.

Across teams, countries and roles, you'll find people who listen, involve and encourage you - helping you feel valued and able to be yourself every day.

Love to Grow

Your development truly matters to us. With access to learning pathways, mentoring and career opportunities across functions and countries, you'll be supported to stretch your skills, explore new directions and stay future-ready in a changing world.

Love to Give Back

Purpose is part of how we work. You'll have opportunities to make a difference through volunteering, sustainability initiatives and community programmes that reflect our shared values and commitment to positive impact.

Love to Succeed

Success at Ricoh is something we pursue together. You'll benefit from fair rewards, flexible working, wellbeing resources and real recognition - including programmes such as the Imagine. Change. Awards, where colleagues celebrate each other's achievements.

We are an equal opportunities employer

We believe that diverse perspectives make us stronger, and we welcome applications from people of all backgrounds, identities, and experiences. Our hiring decisions are based on skills, experience and potential, and we are committed to creating a fair and inclusive recruitment process. If you require any reasonable adjustments at any stage of the recruitment journey, please let us know and we will support you to bring your best self forward.