Housekeeping Supervisor

Raffles Hotels & Resorts; Fatih; On-site; TRY 180,000 - 240,000; Full time

Job summary

Raffles Istanbul is seeking a Housekeeping Supervisor dedicated to luxury hospitality and guest satisfaction. You will lead a high-caliber team, ensure immaculate cleanliness, and uphold exceptional service standards in a fast-paced luxury hotel environment.

The ideal candidate has 1–2 years’ supervisory experience in housekeeping, strong English communication, and a professional, guest-centered approach to daily operations.

Qualifications

• Passion for luxury hospitality and exceptional service.
• Strong interpersonal and communication skills.
• Attention to detail and commitment to excellence.
• Ability to work as part of a diverse, dynamic team.
• Previous experience in a luxury hotel environment is an asset.
• A proactive, solution-oriented approach.
• Degree from a School of Tourism & Hotel Management.
• Excellent reading, writing, and oral proficiency in English.
• Minimum 1–2 years of experience in the Housekeeping Department as a Supervisor.
• Good communication and guest contact skills.
• Well-presented and professionally groomed at all times.
• Strong organizational and time management abilities.
• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Positive attitude with a strong sense of responsibility and teamwork.
• Commitment to maintaining the highest standards of cleanliness, hygiene, and guest satisfaction.

Skills

Luxury hospitality passion

Interpersonal communication

Attention to detail

Proactive problem solving

Teamwork in diverse environments

Guest service excellence

Education

School of Tourism & Hotel Management degree

Job description

Company Description

Raffles Hotels & Resorts is a world-renowned luxury hospitality brand, known for timeless elegance, legendary service, and unforgettable guest experiences. Each Raffles hotel is more than a destination — it is a story waiting to be discovered.

At Raffles Istanbul, modern luxury meets the rich spirit of a city where continents connect. With effortless grace, contemporary design blends with traditional elegance, creating a unique sense of place that mirrors Istanbul’s vibrant energy and deep history. Perched above the Bosphorus, within the heart of Zorlu Center — Istanbul’s hub for art, fashion, and gastronomy — Raffles Istanbul offers sweeping views from the Black Sea to the Marmara Sea, embracing the shimmering waters and three iconic bridges between Europe and Asia. Here, every moment is transformed into an extraordinary memory, shaped by genuine warmth, sophistication, and heart.

Joining Raffles means joining a brand with a rich history, a prestigious reputation, and limitless opportunities for growth. You will be part of a global family where your talents are recognized, your individuality celebrated, and your career supported. Discover your potential and craft a rewarding future with Raffles.

At Raffles, this journey is guided by a clear philosophy:

• Start with Respect — Respect creates a foundation for positive relationships.
• Belonging follows — When people feel respected, they are more likely to feel they belong.
• This leads to Integrity — A sense of belonging inspires trust and a deep commitment to doing what’s right.
• Empowerment then becomes possible — With trust and integrity in place, people feel empowered to make decisions and take action.
• Finally, this journey brings us to Excellence — Empowerment fosters the motivation and confidence needed to achieve our highest standards.

Job Description

We are seeking a Housekeeping Supervisor who is passionate about luxury hospitality, attentive to detail, and a strong team player. Candidates with a professional appearance, a proactive attitude, and a commitment to guest satisfaction will be a perfect fit for our team. Join us and be part of a dynamic environment where excellence and exceptional service are our top priorities.

Qualifications

• Passion for luxury hospitality and exceptional service
• Strong interpersonal and communication skills
• Attention to detail and commitment to excellence
• Ability to work as part of a diverse, dynamic team
• Previous experience in a luxury hotel environment is an asset
• A proactive, solution-oriented approach
• Degree from a School of Tourism & Hotel Management
• Excellent reading, writing, and oral proficiency in English
• Minimum 1–2 years of experience in the Housekeeping Department as a Supervisor
• Good communication and guest contact skills
• Well-presented and professionally groomed at all times
• Strong organizational and time management abilities
• Ability to handle multiple tasks efficiently in a fast-paced environment
• Positive attitude with a strong sense of responsibility and teamwork
• Commitment to maintaining the highest standards of cleanliness, hygiene, and guest satisfaction

Privacy Notice for Job Applicants

Zorlu Yapı Yatırım Anonim Şirketi Zorlu Center Otelcilik Şubesi, located at Levazım Mah. Vadi Cad. Zorlu Center No:2 İç Kapı No: 170 Beşiktaş/İstanbul, acting as a data controller (the "Company" / "Zorlu"), places the utmost importance on the protection of your personal data.

Accordingly, our Company processes the personal data of job applicants in full compliance with the provisions of the Personal Data Protection Law No. 6698 (the "Law" / "PDPL").

For detailed information on how your personal data is processed, please refer to our Privacy Notice for Job Candidates.

https://rafflesistanbul.guestservice.app/blank/153/51772