Luxury Group & Banquet Sales Executive

Rixos Tersane Istanbul; Fatih; On-site; TRY 500,000 - 700,000; Full time

Job summary

Rixos Tersane İstanbul is seeking a Cluster Group & Banquet Sales Executive responsible for handling group and banquet enquiries, submitting proposals, and converting inquiries into contracted business. You will build relationships with clients and coordinate with hotel departments to ensure seamless events.

The ideal candidate has a hospitality or related degree, proven sales experience in luxury hotels or MICE, and strong communication skills.

Qualifications

• Bachelor’s degree in Hospitality Management, Tourism, Business Administration, Marketing, or a related field.
• Strong sales mindset with excellent communication and client relationship management skills.
• Ability to prepare proposals, follow up enquiries, and support the sales closing process.
• Strong commercial awareness with the ability to identify upselling and revenue opportunities.
• Excellent planning, organization, and follow-up skills.

Responsibilities

• Handle and follow up Group & Banquet enquiries, including group accommodation, meetings, events, and banquet requests.
• Prepare and submit proposals in line with the hotel’s availability, pricing, and selling strategy.
• Follow up on proposals and enquiries to increase conversion into contracted business.
• Generate new Group & Banquet sales opportunities and develop relationships with potential clients.
• Maintain and strengthen relationships with existing accounts to generate repeat and additional business.
• Re-engage past and inactive accounts to identify potential business opportunities.
• Ensure all group and event reservations are accurately entered into the relevant systems with complete and correct information.
• Communicate guest, group, and event details effectively to Front Office, Housekeeping, Food & Beverage, Banquet, Reservations, and other relevant departments.
• Follow up on group arrivals and in-house accounts to support high levels of guest satisfaction.
• Identify and maximize upselling and cross-selling opportunities across hotel services, including rooms, restaurants, event spaces, and other revenue-generating outlets.
• Support efforts to minimize revenue loss related to cancellations, no-shows, and booking amendments.
• Monitor upcoming events, exhibitions, conferences, and business activities in Istanbul to identify potential sales opportunities.
• Maintain awareness of competitor activities, market trends, pricing, and product offerings.
• Support the preparation of weekly Group & Banquet forecasts, reports, and sales analyses.
• Work closely with the Director of Sales, Revenue, Marketing, Reservations, and operational departments to ensure effective sales coordination.
• Participate in client meetings, site inspections, sales calls, and other sales activities when required.
• Follow up on client feedback and contribute to continuous improvement in service quality and guest satisfaction.
• Ensure compliance with hotel policies, brand standards, health and safety regulations, and operational procedures.
• Attend required meetings, training sessions, and e-learning programs.
• Perform any other reasonable duties assigned by the Manager in line with business and operational needs.

Skills

Sales mindset

Communication skills

Client relationship management

Planning & organization

Multi-client handling

Teamwork

Guest-focused

Results-driven

Education

Bachelor’s degree in Hospitality Management or related field

Tools

Microsoft Office

Hotel PMS

CRM systems

Job description

Rixos Tersane İstanbul is seeking a Cluster Group & Banquet Sales Executive responsible for handling group and banquet enquiries, submitting proposals, and converting inquiries into contracted business. You will build relationships with clients and coordinate with hotel departments to ensure seamless events.

The ideal candidate has a hospitality or related degree, proven sales experience in luxury hotels or MICE, and strong communication skills.