Lead Business Analyst

CRESSOFT CONSULTANCY LIMITED; Turkey; On-site; TRY 180,000 - 260,000; Full time

Job summary

Cressoft is seeking an experienced Lead Business Analyst to join a large-scale Digital Transformation programme within a complex enterprise environment. You’ll be a key member of an Agile Scrum team, collaborating across Business, Operations, and Technology to gather requirements and model processes.

You will lead requirements gathering, create functional specifications, define data needs, and manage integrations with multiple suppliers, while supporting Agile ceremonies and delivery.

Qualifications

• Demonstrated experience leading business-analysis work in complex organisations.
• Strong background in digital transformation programmes and agile delivery.
• Proven ability to gather requirements and model processes, producing actionable specs.

Responsibilities

• Lead requirements gathering and process modelling within a large-scale digital transformation.
• Collaborate with Product Manager, Business, Operations and Technology teams.
• Produce functional specifications for To-Be solutions and define use cases and features.
• Identify and document integration requirements and interface definitions.
• Define data requirements and manage dependencies across multiple suppliers.
• Support Agile ceremonies and help manage delivery with Jira and Confluence.

Skills

Stakeholder management

Agile / Scrum

Requirements gathering

Process modelling

Communication

Cross-functional collaboration

Vendor/supplier management

Tools

Jira

Confluence

Job description

Lead Business Analyst – Digital Transformation

About Cressoft

Cressoft is a UK-based IT consultancy, operating since 2011 and delivering elite technical talent to global brands. We support large-scale digital transformation programmes across engineering, cloud, data, retail, and enterprise technology.

Lead Business Analyst

About the Role

We’re looking for an experienced Lead Business Analyst to join a large-scale Digital Transformation programme within a complex enterprise environment.

You’ll be a key member of an Agile Scrum team, working closely with the Product Manager and collaborating across business, operational, and technology teams.

This is a hands‑on BA role requiring someone who can confidently lead requirements gathering, process modelling, functional specifications, integrations, data requirements, and dependency management while navigating a complex stakeholder and supplier landscape.

Key Responsibilities

• Work closely with the Product Manager as a key member of the Scrum team
• Engage with stakeholders across Business, Operations, and Technology
• Lead requirements gathering and process modelling
• Produce detailed functional specifications for To-Be solutions
• Define use cases, features, and functional requirements
• Identify and document integration requirements and review interface definitions
• Establish data requirements and ensure alignment with network reference data
• Identify cross-team and system dependencies and track them through delivery
• Collaborate with vendors and suppliers within a multi‑supplier environment
• Support Agile ceremonies, including running stand‑ups
• Use Jira and Confluence to manage requirements and delivery documentation
• Proactively identify risks, gaps, dependencies, and opportunities for improvement

Key Requirements

• Demonstrable experience as a Business Analyst within large, complex organisations
• Strong experience working on Digital Transformation programmes
• Proven experience in requirements gathering and process modelling
• Experience producing functional specifications and To-Be solutions
• Strong understanding of use cases and feature definition
• Experience working through system integration requirements and interface definitions
• Strong dependency identification and tracking capabilities
• Excellent stakeholder management across business, operational, and technical teams
• Strong interpersonal skills across communication, influencing, collaboration, listening, and conflict management
• Experience with vendor/supplier management in multi‑supplier environments
• Strong experience working within Agile project environments
• Experience with Jira and Confluence, including running stand‑ups
• Proactive approach with the ability to take ownership and drive work forward

Nice to Have

• Retail industry experience
• Supply Chain experience

Soft Skills

• Excellent stakeholder management and communication
• Strong influencing and collaboration skills
• Confident working across technical and non-technical teams
• Effective conflict management and problem‑solving
• Highly proactive and comfortable taking ownership
• Able to operate effectively within large, complex organisations