IT Desktop Support & Equipment Logistics Specialist

EOS IT Solutions; Fatih; On-site; TRY 120,000 - 160,000; Full time

Job summary

EOS IT Solutions is seeking a Desktop Support Associate to ensure smooth deployment, maintenance, and recovery of IT equipment. The role provides hands-on hardware support, assists with lifecycle activities, and contributes to inventory and logistics operations.

Qualifications include an associate degree in IT/CS or related field and 1+ year IT support experience, with strong English communication and Microsoft Office skills.

Qualifications

• Requires associate degree in IT/CS or related field and 1+ year of IT support experience.
• Proficient in Microsoft Office; Excel and Outlook skills are essential.
• Strong written and verbal English communication for internal stakeholders.
• Demonstrates time management, organisation and customer service mindset.

Responsibilities

• Fulfil desk and equipment requests with accuracy.
• Provide desk-side support for hardware and configurations.
• Assist with inventory, lifecycle, and logistics activities.
• Support internal moves, terminations, and hardware relocations.
• Track hardware using internal systems to ensure traceability.
• Participate in cycle counts and stock accuracy initiatives.
• Coordinate outbound logistics and LATAM shipments as needed.
• Support special projects as assigned by site leadership.

Skills

IT support experience

Microsoft Office

English communication

Time management

Teamwork

Customer service

Education

Associate degree in IT/CS or related field

Tools

Excel

Outlook

Job description

EOS IT Solutions is seeking a Desktop Support Associate to ensure smooth deployment, maintenance, and recovery of IT equipment. The role provides hands-on hardware support, assists with lifecycle activities, and contributes to inventory and logistics operations.

Qualifications include an associate degree in IT/CS or related field and 1+ year IT support experience, with strong English communication and Microsoft Office skills.