Internal Audit & Process Improvement Senior Executive (Bonveno)

SmartRecruiters, Inc.; Bağcılar; Hybrid; TRY 350,000 - 550,000; Full time

Job summary

METRO Türkiye seeks an Internal Audit & Process Improvement Senior Executive to audit stores, analyze end-to-end processes and drive improvement actions across the network, including head office interactions. You will evaluate inventory, cash controls, food safety, and personnel processes while reporting findings to management.

The role requires a degree in Engineering (Industrial preferred), 4+ years in related areas, and at least 2 years in grocery/food retail, with strong communication and

Qualifications

• Bachelor’s degree in Engineering, preferably Industrial Engineering.
• Min 4 years of experience in related areas.
• At least 2 years in grocery or food retail sector.
• Experience in internal audit, operational audit, process analysis, or process improvement.
• Strong end-to-end process analysis and interdependency assessment.
• Strong analytical and problem-solving skills with root-cause analysis.
• Excellent communication, influencing and conflict management with field teams.
• Proficiency in MS Office and willingness to learn digital systems; good English.

Responsibilities

• Conduct planned, routine, and ad-hoc process audits at stores.
• Develop audit plans based on field needs and risk areas.
• Evaluate store operations: inventory, cash controls, food safety, and more.
• Communicate findings to store managers clearly and objectively.
• Analyze recurring findings and develop improvement actions with process owners.
• Identify process ambiguities and develop recommendations to improve workflows.
• Prepare concise reports for management and follow up on actions.
• Assess interdependencies between store and head office processes; assist investigations as needed.

Skills

Analytical thinking

Communication

Influencing

Conflict management

MS Office

Digital systems adaptability

English proficiency

Education

Bachelor's degree in Engineering

Industrial Engineering preferred

Tools

MS Office

Job description

Internal Audit & Process Improvement Senior Executive (Bonveno)

As a leading international food wholesaler, we atMETROare specialized in catering to the needs of hotels, restaurants, caterers (HoReCa), independent merchants (Traders), and more. We are also more than a supplier which inspires the gastronomy sector in more than 30 countries with approximately 15 million customers worldwide! Our unique multichannel mix offers the flexibility of purchasing goods in-store or via our digitally connected Food Service Distribution (FSD) delivery. With its 35 years presence in our country, METRO Türkiye is operating in 20 cities, with 36 stores and over 4.000 employees.

BonVenois your new neighbor, combining market and food & beverage solutions to turn it into a delightful break, offering a unique shopping experience with over 60 stores.

We are a purpose driven company; we value Turkish cuisine and develop our community by supporting our chefs, leading the market with several sustainability projects, diverse and inclusive structure, digitalization projects, agile innovative approaches and pioneer the sector. We furthermore take pride in our commitment to diversity, equity and inclusion at METRO Türkiye with our movement "Muftağımızda Eşitlik Var (MEV)". We aim for a more equal and more inclusive future with the diversity of our employees whose gender, place of birth, age, lifestyle, religion, perspective, experience and talents differ from each other. We place diversity, equity and inclusion at the center of our business strategy and implement our recruitment policies accordingly by creating equal employment opportunity for all.*METRO Türkiye is one of the WEPs Signatories.

• Conduct planned, routine, and ad-hoc process audits at stores,
• Contribute to the development of audit plans based on field needs, operational priorities, and identified risk areas,
• Evaluate key store operations, including commercial standards, inventory management, goods receiving, waste management, cash and financial controls, food safety, employee-related processes, equipment, physical conditions, and legal requirements,
• Communicate audit findings to store managers in an objective, clear, and constructive manner, while professionally managing differing opinions and objections,
• Analyze recurring or systematic findings, identify root causes, and contribute to the development of improvement actions with relevant process owners,
• Identify process ambiguities, overlaps, and control weaknesses, and develop recommendations for improving processes, workflows, and practices,
• Analyze audit results and prepare clear, concise, and action-oriented reports for management, while following up on agreed action plans until completion,
• Evaluate the interdependencies between store and head office processes and contribute to end-to-end process improvements; support investigations into suspected irregularities and joint audit activities conducted with Metro AG when required.

• Bachelor’s degree in Engineering, preferably in Industrial Engineering,
• Min 4 years of experience in related areas,
• At least 2 years of experience in the grocery or food retail sector, with a strong understanding of store operations.
• Experience in internal audit, operational audit, process analysis, process improvement, or similar fields,
• Strong ability to analyze processes end-to-end, identify interdependencies between processes, and assess their potential impact,
• Strong analytical and problem-solving skills, with the ability to conduct root cause analysis based on data and audit findings,
• Excellent communication, influencing, and conflict management skills, with the ability to communicate effectively with field and store teams,
• Proficiency in MS Office applications and the ability to quickly learn and actively use digital systems,Good command of English and willingness to work actively in the field, including frequent store visits.

Head Office Working Model is Hybrid in METRO.We're working remotely on Fridays. You can work from anywhere on that day.