Inside Sales Specialist (HP)

TD SYNNEX Turkiye; Fatih; On-site; TRY 42,000 - 66,000; Full time

Job summary

TD SYNNEX Turkiye is seeking an inside sales specialist to manage accounts with deep portfolio knowledge, handle quotes, close orders, and drive revenue growth within a sub-business unit. The role rewards proactive engagement and strong product expertise under supervision.

The candidate will build relationships, plan outbound outreach, exceed KPIs, and coordinate with pre-sales for technical requirements while maintaining CRM data integrity and timely quotations.

Qualifications

• 1-2 years of experience in a related role.
• Numerate with strong attention to detail.
• Excellent telephone manner and communication skills.
• Strong priority management and planning abilities.
• Ability to meet targets and understand the sales process.
• Effective verbal and written communication.
• Able to build and maintain relationships.
• Experience with Microsoft Word, Excel, and Outlook.
• Familiarity with quotation, order entry, and CRM systems.
• Knowledge of IT product sets is desirable but not required.

Responsibilities

• Build customer and vendor relationships through proactive engagement and product knowledge.
• Generate new business by planning outbound calls and discussing solutions.
• Meet monthly/quarterly revenue and margin targets.
• Develop relationships with internal and external contacts.
• Utilize multiple information sources to maximize call outcomes and opportunities.
• Manage customer backorders using specialist knowledge and project insights.
• Provide quotations and negotiate pricing and promotions.
• Maintain service levels and update TD SYNNEX CRM with opportunities.
• Ensure accurate customer information in CRM and reporting.

Skills

1-2 years experience

Numerate

Excellent telephone manner

Priority management

Sales process understanding

Effective communication

Relationship building

MS Word

MS Excel

Outlook

IT systems for quotation

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Job Purpose

Internal sales specialised within a sub BU allocated to accounts where possible, deep knowledge of portfolio, process and vendor pricing, manages all quotes and closes orders; incentivised based on part of the portfolio

Job Purpose

Internal sales specialised within a sub BU allocated to accounts where possible, deep knowledge of portfolio, process and vendor pricing, manages all quotes and closes orders; incentivised based on part of the portfolio

Responsibilities

• Build Excellent customer and vendor sales relationships through proactive engagement and demonstrable specialist product knowledge under supervision
• Generate new business opportunities by planning outbound calls to customers and can have a general conversation around a solution/product area
• Achieve monthly/quarterly Revenue and Margin targets
• Proactively develop relationships with key internal and external contacts
• Engages in active inside selling by using a number of different sources to gain information on customers and utilises this to maximise call potential and outcomes
• Manages customer backorder along specialist knowledge and engages in "intelligent project fishing"
• In AS either manages project end-to-end or hands over to pre sales for technical requirements
• Provide, sell and negotiate product information, pricing, special offers and promotions
• Ensure TD SYNNEX maintains service levels agreements with customers
• Attainment of Key Performance Indicators (KPI's) such as customer engagement
• Sell the benefits of using TD SYNNEX and the Company value proposition
• Develops partner relationship (incl. account planning, cross-selling etc.)
• Identifies project opportunities and engages with BDMs if specific product/ vendor knowledge is required
• Drives sales of specific products/ vendors if specific knowledge is required
• Provides accurate and timely quotations
• Generate and own a pipeline of deals in TD SYNNEX's CRM system, which is regularly reviewed and updated and ensure active closure of opportunities
• Manage customer backorder expectations and reporting
• Ensure CRM system is well maintained and provides correct customer information

Knowledge Skills And Experience

• 1-2 years of experience
• Numerate with good attention to detail
• Excellent telephone manner
• Priority management and planning skills
• Strive to achieve set targets
• Understands Sales Process
• Effective Communication Skills
• Good relationship building
• Working knowledge of Microsoft Word, Excel, Outlook
• Ideal candidates will have previous experience of IT systems for quotation, order entry, CRM
• A knowledge of product set would be desirable but not essential
• IT industry knowledge would be desirable but not essential

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.