Inside Sales Engineer (Electrification-Service)

BlackBerry Inc.; Maltepe; Hybrid; TRY 180,000 - 300,000; Full time

Job summary

ABB is seeking a Sales Support professional to back the Sales organization through the proposal process. You will prepare technical descriptions of applied products and technology, determine costs, and serve as a key technical resource in the MV/LV distribution networks.

The role is hybrid; you will identify customer needs, position ABB’s Digital, Advisory, and Service portfolio to improve asset performance, reliability and efficiency, qualify leads, prepare quotations, and help forecast orders

Qualifications

• Bachelor degree in related fields.
• Minimum 2 years of sales support experience.
• Experience with low voltage & medium voltage switchgear systems.
• Fluent in English and Turkish.
• Strong written and spoken communication skills.
• Ability to manage multiple priorities and stay organized.

Responsibilities

• Support the Sales organization through the proposal process.
• Prepare technical descriptions and quotations (STD & CTO offers).
• Identify customer needs and position ABB solutions.
• Qualify incoming leads and drive opportunities through the sales cycle.
• Maintain Installed Base data in ServIS and CRM.
• Deliver accurate order forecasting with high accuracy.

Skills

MV distribution

LV distribution

Switchgear

Protection relays

English

Turkish

Sales support

Customer relationships

Education

Bachelor degree

Tools

ServIS

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.This position reports to:Service Sales Support Manager__Your role and responsibilitiesSupport the Sales organization and customers throughout the proposal process by preparing technical descriptions of the applied products and technology, determining costs, preparing final documentation, and serving as a key technical resource in the assigned area.The work model for the role is: hybridYou will be mainly accountable for:Demonstrate strong technical knowledge of Medium Voltage (MV) and Low Voltage (LV) electrical distribution networksincluding switchgear, protection relays, and associated electrical equipmentIdentify customer needs and position ABB’s Digital, Advisory, and Service portfolio solutions to improve asset performance,reliability, and operational efficiencyProactively identify, develop, and expand customer relationships and target accounts to increase ABB’s customer baseConduct targeted customer outreach through digital campaigns, phone calls, and other digital & remote communication channels to identify opportunities and generate demandQualify incoming leads from the Contact Center, service engineers, and other internal channels, ensuring effective conversion into profitable business opportunitiesUtilize Installed Base (IB) data, market intelligence, and customer insights to identify and develop opportunities for upgrades, retrofits, modernization projects, digital solutions, and other value-added servicesPrepare quotations (STD & CTO offers), manage commercial follow-ups, and drive opportunities through the sales cycle to successful closureDevelop and execute sales plans, support channel strategy implementation, monitor performance, and recommend corrective actions when required.Maintain accurate and up-to-date Installed Base information in ServIS and ensure all customer interactions, opportunities, and activities are properly recorded in CRMDeliver accurate order forecasting with a target accuracy of 95% or higher and contribute to achieving annual order, revenue, and profitability objectivesEnsure all activities are conducted in compliance with ABB’s legal, ethical, quality, and safety standards, as well as company policies and proceduresQualifications for the roleBachelor degree in related fieldsMin 2 years of experienceSales support experience (Knowledge of low voltage & medium voltage switchgear systems.)Good command of English and Turkish, both written and spokenA collaborative, solution-focused approach, and effective written and spoken communication skillsSelf-motivation, curiosity and a willingness to learn about new technologies.Being able to adjust quickly, handle several priorities, and stay organized with timeHighly motivated, motivated, interested, engaged, collaborative and learningBuilding a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.Ready to make an impact?Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.