Industrial Engineering Specialist - Process Improvement

United Parcel Service, Inc.; Fatih; On-site; TRY 180,000 - 260,000; Full time

Job summary

United Parcel Service, Inc. is seeking an Industrial Engineering professional in Turkey to develop productivity targets and optimize operations for Package Operations. The role emphasizes data-driven analysis, audits, and collaboration with cross-functional teams for continuous improvement.

You will work in a dynamic environment, applying IE methods to improve service quality, efficiency, and cost performance while ensuring adherence to procedures and strategic goals.

Qualifications

• Bachelor’s degree in Industrial Engineering or a related Engineering discipline.
• 1-2 years of professional experience, preferably in Industrial Engineering, Operations, Process Improvement, Business Analytics, or a related field.
• Internship experience within a corporate environment will also be considered.
• Excellent command of English, both written and verbal, with the ability to effectively present analyses, recommendations, and business cases to diverse stakeholders.
• Advanced proficiency in Microsoft Office applications, particularly Excel and Access, with strong analytical and reporting capabilities.
• Sound understanding of financial analysis concepts and key business performance indicators.
• Valid Class B driving license with active driving experience and no travel restrictions.
• Completion of military service obligations for male candidates.
• Demonstrated ability to take ownership of responsibilities and consistently deliver high-quality results.
• Highly motivated, proactive, and committed to continuous learning and professional development.
• Strong collaboration, communication, and stakeholder management skills.
• Adaptability to a dynamic, fast-paced, and continuously evolving business environment.
• Results-oriented mindset with clear career aspirations and a strong commitment to operational excellence.

Responsibilities

• Develop, maintain, and monitor productivity targets for Package Operations in alignment with business strategy, operational priorities, and long-term organizational objectives.
• Conduct comprehensive operational audits to evaluate compliance with service standards, performance metrics, operating procedures, staffing models, and productivity goals, identifying opportunities for sustainable improvement.
• Design and implement accurate work measurement methodologies to optimize workforce planning, resource allocation, operational efficiency, and cost performance.
• Analyze operational data and business trends to provide actionable insights and recommendations that support decision-making and continuous improvement initiatives.
• Deliver technical guidance, planning support, and operational training to ensure consistent execution of established processes and best practices.
• Partner with Operations and cross-functional stakeholders to identify, evaluate, and implement innovative technologies, operational procedures, and process enhancements.
• Support strategic initiatives aimed at improving service quality, productivity, efficiency, and overall business performance.
• Drive a culture of continuous improvement through data-driven analysis, process optimization, and operational excellence methodologies.
• Prepare and present operational reports, performance analyses, and recommendations to management teams and key stakeholders.
• Contribute to the successful execution of organizational projects by providing Industrial Engineering expertise and analytical support.

Skills

English communication

Analytical thinking

Stakeholder management

Adaptability

Education

Bachelor's degree in Industrial Engineering

Tools

Excel & Access

Job description

United Parcel Service, Inc. is seeking an Industrial Engineering professional in Turkey to develop productivity targets and optimize operations for Package Operations. The role emphasizes data-driven analysis, audits, and collaboration with cross-functional teams for continuous improvement.

You will work in a dynamic environment, applying IE methods to improve service quality, efficiency, and cost performance while ensuring adherence to procedures and strategic goals.