Operations Team Leader: Process & Performance Improvement

United Parcel Service, Inc.; Sarayköy Mahallesi; On-site; TRY 180,000 - 280,000; Full time

Job summary

United Parcel Service, Inc. in Ankara seeks an Industrial Engineer to optimize business processes and lead improvement initiatives across fast-paced UPS sites.

Requirements include a Bachelor/Master in Industrial Engineering, 2–4 years of experience, fluent English, and strong interpersonal and analytical skills. The role offers growth toward managerial positions with mobility across UPS locations.

Qualifications

• Bachelor or Master degree in Industrial Engineering or related field.
• 2–4 years of work experience.
• Fluent in English.
• Customer focused with strong communication and interpersonal skills.
• Demonstrated leadership potential and ability to work in teams.
• Strong analytical and problem-solving abilities.
• Willingness to relocate/move between UPS sites and reside in Ankara.

Responsibilities

• Lead business process optimization activities across UPS sites.
• Drive process improvement initiatives and monitor operational performance.
• Support monthly performance management and KPI tracking.
• Assist in implementing new operational programs and initiatives.
• Provide early responsibility and opportunities for progression to managerial roles.

Skills

Fluent English

Customer focused

Communication skills

Analytical skills

Leadership potential

Teamwork

Responsibility

Education

Bachelor or Master in Industrial Engineering

Job description

United Parcel Service, Inc. in Ankara seeks an Industrial Engineer to optimize business processes and lead improvement initiatives across fast-paced UPS sites.

Requirements include a Bachelor/Master in Industrial Engineering, 2–4 years of experience, fluent English, and strong interpersonal and analytical skills. The role offers growth toward managerial positions with mobility across UPS locations.