Import/Export Specialist

Azelis Holding S.A.; Sarıyer; Hybrid; TRY 60,000 - 90,000; Full time

Job summary

Azelis Holding S.A. is seeking an Import/Export Specialist for its Supply Chain team. Based at our Istanbul headquarters in Ümraniye, this hybrid role requires three days in the office and two days remote.

You will coordinate orders, manage import/export processes, and liaise with principals, customers, and forwarders to ensure on-time delivery and compliance. The ideal candidate has a university degree in a relevant field and proven experience in supply chain and imports, with strong English

Qualifications

• University degree in a relevant field.
• Proven experience in supply chain and imports.
• Strong communication and organizational skills; proactive about meeting targets.

Responsibilities

• Manage end-to-end import/export activities and coordinate with principals, customers and freight forwarders.
• Ensure accuracy of orders, invoicing, and supplier/payment match; support cost control and process improvements.
• Collaborate with planning, logistics and commercial teams to ensure on-time delivery and regulatory compliance.

Skills

Supply chain

Imports experience

Team player

English proficiency

Communication skills

Organizational skills

Education

University degree in a relevant field

Tools

ERP systems

MS Office

Job description

Azelis is a leading global innovation service provider in the specialty chemical and food ingredients industry present in 64 countries across the globe with 4,100 employees. Our knowledgeable teams of industry, market and technical experts are dedicated to a specific market within Life Sciences and Industrial Chemicals. Azelis Group NV is listed on Euronext Brussels under ticker AZE. Across our extensive network of more than 70 application laboratories, our award-winning staff help develop formulations and provide technical guidance throughout the customers’ product development process. We are looking for a \"Import/Export Specialist\" for our Supply Chain team. The position is based at our headquarters in Ümraniye, Istanbul. This is a hybrid role, requiring 3 days per week in the office and 2 days working from home.

Main Accountabilities

• Ensure optimal logistics service to Principals & Customers: Process purchase orders and sales orders in Azelis ERP, use Masterplanning and MetaMaze where available. Advise Planner/Commercial Assistant of any deviations (price issues, quantities, dates, regulatory ...). For direct deliveries, request order release to Credit Control. Confirm orders and send order confirmations to Customers. Follow up on open orders and ensure proper daily update of backorder lines, use Workspaces. Interact with Sales Administrators to confirm goods’ availability. Liaise with the planner to tackle any blocking point (data issue, shortages, transport) which would prevent/delay delivery. Advise the Commercial Assistants on any blocking point which would prevent/delay direct deliveries to Customers. Ensure orders’ upstream logistics continuity (transport and import arrangement, stock advice where applicable). Interact with Principals, Forwarders and Warehouses. For direct deliveries, interact with Customers, handle their requests related to order follow-up.
• Accrue any logistics costs relative to the orders (including transport, surcharges & demurrages, other logistics costs). Ensure the provision of auto-charges is correctly calculated. In case of deviations, inform the Logistics team. Propose logistics solutions in case of issues, in cooperation with logistics/commercial team members. Handle transactions closing.
• Ensure proper and on-time suppliers invoice matching. Raise credit notes/reinvoicing. Master ERP functionality linked to order handling to provide best quality of service to Principals/Customers to improve operational efficiency.
• In collaboration with Planner, support the creation of logistics & administration principal profiles. Perform stock countings and adjustments in collaboration with Planners and Logistics team. Ensure conformance & contribute to sustainability.
• Ensure compliance with all QA, SHE and Imports requirements, procedures and working instructions in order to maintain high service standards and quality of Data Management. Process amendments and review non-conformances on a daily basis, together with the Planner, Commercial Assistant, SHEQ Team, Logistics Team, and Logistics Providers. Provide feedback to Stakeholders to allow closing of non-conformances in CRM.
• Translate the Group’s Sustainability Strategy into concrete job-related actions. Contribute to continuous process optimization and excellent teamwork.
• Provide regular feedback to supply chain business process owners and ERP key users to enable operational excellence, efficiency and effectiveness.
• Develop expertise in processes and work instructions related to own scope and support development of best practices.
• Contribute to continuous improvement of logistics to ensure efficient cost - quality – lead time balance.
• Act as back-up within the Supply Chain Administration team as required.

Experience, Skills & Education

• University degree in a relevant field
• Proven experience in supply chain and imports.
• Passionate about achieving goals/targets, high service level standards.
• Team-player, strong communication skills, good knowledge of English.
• Excellent organisational skills and autonomy, advanced user of various IT tools & ERP systems
• Understanding of supplier, customer and market dynamics and requirements
• Ability to adapt to new & changing requirements and a flexible approach to working with pressure.

Azelis is a leading global innovation service provider in the specialty chemical and food ingredients industry, present in 63 countries across the globe with over 3,800 employees. Our knowledgeable teams of industry, market and technical experts are each dedicated to a specific market within Life Sciences and Industrial Chemicals.

We offer a lateral value chain of complementary products to more than 59,000 customers, supported by +2,700 principal relationships, creating a turnover of €4.1 billion (2022). Azelis Group NV is listed on Euronext Brussels under ticker AZE. Across our extensive network of more than 60 application laboratories, our award-winning staff help develop formulations and provide technical guidance throughout the customers’ product development process. We combine a global market reach with a local footprint to offer a reliable, integrated, and unique digital service to local customers and attractive -business opportunities to principals. Top industry-rated by Sustainalytics, Azelis is a leader in sustainability.

We believe in building and nurturing solid, honest and transparent relationships with our people and partners. Impact through ideas. Innovation through formulation.

Azelis Americas is an equal opportunity workplace. Individuals seeking employment are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. You can view the EEOC Know Your Rights poster here.

Azelis Americas’ U.S. entities participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Azelis is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. Azelis Americas is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you need assistance or an accommodation due to a disability, contact us at [e-mail].