GTS OPS Open Acc.Import Transfers Asst.Mgr.

HSBC Holdings plc; Fatih; On-site; TRY 250,000 - 400,000; Full time

Job summary

HSBC Holdings plc in Istanbul (Fatih) seeks an Operations Specialist to process import payments and bank transfers. You will review documents, verify invoice data, and coordinate with Cash Management Global Banking to ensure accuracy and compliance.

The role requires 1+ year of banking experience in trade finance, English proficiency, and solid MS Office skills. You will work on HSBCnet/Corporate Internet Banking with a focus on accuracy and customer service.

Qualifications

• Graduate from a four-year university degree programme.
• Intermediate spoken and written English.
• Good working knowledge of MS Office applications.
• Knowledge of Intervision, GMG, Corporate/Personal Internet Banking and HSBCnet systems.
• Knowledge of international trade, Import Circular legislation, Free Zones legislation, general accounting, basic legal principles, SWIFT, SDN and sanctions lists, and anti-money laundering legislation.
• At least one year of banking experience, preferably in trade finance operations.
• Analysis, problem-solving and decision-making.
• Collaboration and teamwork.
• Embracing change.
• Effective communication and presentation skills.
• Managing self and others.
• Striving for excellence (quality focus).
• Customer focus.
• Stakeholder management.
• Risk management.
• Sustainable growth (productivity).
• Time and project management.

Responsibilities

• Perform duties within scope and process import payments per instructions and workflows.
• Process transactions via HSBCnet, Connect, Corporate Internet Banking and Rota-Miço.
• Review documents before processing imported transfers and request missing docs.
• Prepare invoice lists for multi-document transfers with dates, amounts, and customs data.
• Check beneficiary names and invoice details against documents to prevent mismatches.
• Ensure consistency of invoices and customs declarations and perform amount checks.
• Notify Cash Management Global Banking team for missing pages or inconsistencies.
• Provide prompt, accurate service to internal and external customers.
• Complete mandatory training on time and monitor daily operations.

Skills

English (Intermediate)

MS Office

Analytical thinking

Problem solving

Decision making

Communication

Teamwork

Time management

Risk management

Education

Four-year university degree

Tools

Intervision

GMG

Corporate Internet Banking

HSBCnet

Job description

Key Responsibilities;

• Perform the duties defined within the scope of the role and process the branches’ documented and undocumented import payments in accordance with applicable legislation, the Bank’s operating instructions and workflows.
• Process transactions received through HSBCnet, Connect, the Corporate Internet Banking channel and the Rota-Miço workflow.
• Before processing documented import transfer transactions, review the relevant documents and ensure that the WOLF-HIE entries are made accurately and completely. Where additional documentation is required, inform the branches and follow up on the provision of the documents.
• For documented import transfers, review the documents obtained from companies through Cash Management Global Banking and attached to the relevant list. For multi-document transfer transactions where the documents aren’t provided with the list, prepare an invoice list containing the invoice dates and numbers, invoice amounts, and customs declaration dates and numbers.
• For documented import transfer transactions belonging to the Cash Management Global Banking team, before initiating the workflow through “Rota – Other Imports”, ensure that, for advance import transfers, the beneficiary company name, invoice amount, invoice date and invoice number on the invoices are checked against the invoice list. For import transfers against goods, ensure that the beneficiary company name, invoice amount, invoice date and invoice number, and customs declaration date and number on the invoice list are checked.
• For import transfers against goods, check that the invoices and customs declarations are consistent with one another, perform amount checks, and, where additional documentation is required, inform the Cash Management Global Banking team and follow up on the provision of the documents.
• Take the utmost care during document checks to ensure that no transfer is made for an amount exceeding the amounts stated on the relevant invoices and customs declarations.
• Check that the beneficiary company name on the transfer matches the beneficiary company names shown on the submitted documents. Where different party information is identified, ensure without delay that information on the nature of the transaction is obtained from the company through Cash Management Global Banking, attached to a DHF.
• Where missing pages or inconsistencies with the transfer transaction are identified in the documents, contact the Cash Management Global Banking team via a DHF so that the company can be informed without delay.
• Meet the needs of internal and external customers promptly, accurately and with a high level of satisfaction.
• Complete, and ensure that the team completes, all mandatory training assigned to them on time and .
• Monitor the team’s daily operations, represent the team and provide coaching to team members.

Requirements:

• Graduate from a four-year university degree programme
• Intermediate spoken and written English
• Good working knowledge of MS Office applications
• Knowledge of Intervision, GMG, Corporate/Personal Internet Banking and HSBCnet systems
• Knowledge of international trade, Import Circular legislation, Free Zones legislation, general accounting, basic legal principles, SWIFT, SDN and sanctions lists, and anti-money laundering legislation
• At least one year of banking experience, preferably in trade finance operations
• Analysis, problem-solving and decision-making
• Collaboration and teamwork
• Embracing change
• Effective communication and presentation skills
• Managing self and others
• Striving for excellence (quality focus)
• Customer focus
• Stakeholder management
• Risk management
• Sustainable growth (productivity)
• Time and project management