German Speakers Work from Home Across Türkiye

Cross Border Talents; Fatih; Remote; TRY 89.000 - 134.000; Vollzeit

Benefits dieser Stelle

Private health insurance

Meal card allowance

Fully remote work

Zusammenfassung

Cross Border Talents is hiring a German-speaking Customer Support specialist to work remotely from anywhere in Türkiye. You will handle inbound calls, emails and chats, resolving orders and reservations while offering related services to boost earnings.

The role emphasizes customer care and sales potential with uncapped commission, a competitive base salary, and comprehensive training. Fully remote work from home nationwide in Türkiye.

Qualifikationen

• Fluent German (C1/C2) with a customer-oriented mindset.
• Experience supporting customers via calls, email and chat.
• Ability to upsell or cross-sell related services when appropriate.

Aufgaben

• Assist German-speaking customers via inbound calls, email and chat.
• Resolve inquiries related to orders, reservations, modifications, or information requests.
• Offer related services (e.g., travel insurance) where applicable to drive value.
• Represent one of the world's leading brands professionally and empathetically.

Kenntnisse

German (C1/C2)

Customer service mindset

Jobbeschreibung

About the job German Speakers Work from Home Across Türkiye

Are you a fluent German speaker (C1/C2) with a customer-oriented mindset? We invite you to join our international operations team, working 100% remotely from anywhere in Turkey. This role combines effective customer support with rewarding sales opportunities.

Your Role in Detail: You will assist German-speaking customers via inbound calls, email, and chat. Your main responsibility is resolving inquiries related to orders, reservations, modifications, or general information requests. A key aspect of this role includes offering related services (like travel insurance) where applicable, which provides uncapped commission potential. You will act as a professional and empathetic representative for one of the world's leading brands in its sector.

Exceptional Benefits & Setup:

Fully Remote: Work from the comfort of your home in any city in Turkey.

High-Value Compensation: Enjoy a competitive base salary, plus a performance-based bonus of up to 10%. Unlimited sales commission potential is available for high achievers in relevant projects.

Complete Equipment

• Comprehensive Private Health Insurance and a generous Meal Card allowance are included.

Training & Development:We ensure you are fully prepared with comprehensive online training and nesting periods. Your growth is supported through regular coaching sessions and weekly 1:1 feedback meetings.