Front Office Manager (m/f/d)

ROBINSON; Ortaca; On-site; TRY 350,000 - 520,000; Full time

Benefits offered by this job

Free accommodation

Full board

Job summary

ROBINSON is seeking a Front Office Manager (m/f/d) to lead the club reception and front/back office operations across our resort. You will organize, motivate and drive quality, ensuring guests are welcomed and well cared for from arrival to departure.

You will manage direct bookings, optimize capacity, and be the face of the club while collaborating with other departments and HQ as needed. Experience in upscale hospitality and leadership is essential.

Qualifications

• Training in hotel administration.
• Experience at the reception of upscale hospitality.
• Prior management experience.
• Ideally knowledge of Opera.
• Fluency in the local language.
• Willingness to live/work in a club for at least six months.

Responsibilities

• Oversee front and back office operations at the club.
• Ensure optimal contingent capacity utilization and direct bookings.
• Be the first contact person and role model for the team and support other departments as needed.

Skills

Front office mgmt

Reception experience

Leadership

Opera PMS

Local language

Mobility

Education

Hotel administration training

Tools

Opera PMS

Job description

Coordinate us - as a Front Office Manager (m/f/d) at ROBINSON

First impressions count - and that goes for our ROBINSON guests too. In your role as front office manager (m/f/d), you'll be in charge of the club's reception desk, whilst also acting as an organiser, motivator and quality manager. Together with your team at reception, you'll ensure that our guests have everything they need from the moment they arrive until they leave. As Front Office Manager, you'll not only be pulling the strings behind the scenes, but you'll also be the smiling face at the forefront.

Turkey

ROBINSON SARIGERME PARK

Sarigerme

Start from March 2027

2184

Spain

ROBINSON ESQUINZO PLAYA

Fuerteventura

Immediate start

9141

Worldwide

Initiativbewerbung

Start by agreement

ROBINSON Hospitality Jobs

Head of reception: Your job as front office manager (m/f/d)

You hold all the strings in your hand. In your job as front office manager, you make sure that all activities in the front and back office run smoothly. You ensure that the contingent capacity utilization is optimal and take care of direct bookings. You're always the first contact person and a real role model for your team - which also applies when you support other departments, such as during a welcome cocktail in the evening in front of the restaurant or on the theater stage.

Spain, Austria, or would you prefer the Maldives?

Working in vacation destinations. As a front office manager at ROBINSON you can stay longer than any guest. Our club resorts are located in beautiful areas and directly on the ocean or close to the ski lifts. In your job as a front office manager, you cooperate not only with your colleagues at the club and the headquarters in Hanover but also with travel agencies and representatives. At the same time, you're a cordial conversation partner for our guests.

For your new job as a front office manager (m/f/d), you should bring your passion and the following:

• Training in hotel administration
• Experience at the reception of the upscale hospitality industry
• Prior management experience
• Ideally, knowledge of Opera
• Fluency in the respective country's language is desired
• Flexibility and a willingness to live and work in one of our clubs for at least six consecutive months

We want you as a front office manager (m/f/d) and have a lot to offer!

Could your job as front office manager be a springboard for your career? That's quite possible! If you have high ambitions in the hospitality industry, you're certainly in the best place at ROBINSON. Once you have some job experience as a front office manager, you can apply for our internal management trainee program. Here you can acquaint yourself with additional areas of our club resort, such as F&B, entertainment and administration, which is the ideal preparation for your job as a deputy club director. Or would you like more specialized work? We can also offer you regular education and instruction in this area too.

In brief, this is what you can expect as a front office manager (m/f/d) at ROBINSON:

• Work where others take holidays
• Free accommodation in a single room and full board at the guest restaurant
• Use of all amenities at the club resort - from sauna to gym and beach volleyball
• Personal and professional development opportunities