Receptionist (m/f/d)

ROBINSON Club GmbH; Kemer; On-site; TRY 1,010,000 - 1,458,000; Full time

Benefits offered by this job

Free accommodation

Meals provided

Job summary

ROBINSON Club GmbH is seeking a friendly receptionist (m/f/d) to warmly welcome guests, support our team, and ensure smooth check-in and check-out. You will be part of a close-knit ROBINS community at our ocean and mountain club resorts, assisting guests with inquiries and coordinating with other departments for a seamless vacation experience.

Ideal candidates bring front desk hotel experience, a passion for service, and enjoy engaging with guests. Knowledge of Opera is a plus.

Qualifications

• Professional experience at the front desk of a hotel
• Orientation towards quality and service
• Knowledge of a hotel reservation system, ideally Opera
• Above-average commitment
• Enjoyment of interacting with guests

Responsibilities

• Greet guests warmly and manage check-in/check-out efficiently
• Provide inter-departmental support during peak arrivals
• Assist guests with inquiries and special requests
• Coordinate luggage handling and refreshments for arrivals

Skills

Front desk experience

Guest interaction

Customer service

Team collaboration

Tools

Opera

Job description

Say hello to us – as a Receptionist (m/f/d) at ROBINSON

Bienvenido! Welcome! Servus! In your role as a receptionist, you’ll give our guests a ‘warm welcome’, thereby laying the foundation for them to immerse themselves in the ROBINSON atmosphere. Your positive, friendly demeanour is infectious – for guests and for your team alike!

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Your job as receptionist (m/f/d) at ROBINSON

What is nicer than a warm welcome with a cheerful smile and open arms? At the reception, you let our guests forget their daily routines and instantly switch into vacation mode. Here we need ROBINS who are especially good with people. As a receptionist, this should be easy for you, since our guests are usually delighted: Our club resorts at the ocean have direct access to the beach and in the mountains, the ski slopes and hiking trails are right at the front door.

Your realm: the reception and the entire club

Our ROBINS are a tight community. You support not only your colleagues at reception as well as you can, you also give inter-departmental support. If you have a secret talent for dancing or singing, you can e.g. romp around on our theater stage or help your colleagues at the restaurant to welcome guests at the gala dinner with a delicious cocktail. As a receptionist, of course you also get support from other areas: When a large group of arrivals is expected, your colleagues come and help welcome the guests, take their luggage, offer a refreshment after the journey and thus detangle the check-in line at your reception.

For your new job as a receptionist (m/f/d), you should bring your passion and the following:

• Professional experience at the the front desk of a hotel
• Orientation towards quality and service
• Knowledge of a hotel reservation system, ideally Opera
• Above-average commitment
• Enjoyment of interacting with guests

We want you as a receptionist (m/f/d) and have a lot to offer!

Why did you decide to train in the hospitality industry? One of the reasons was probably to work where others spend their holiday: in the most beautiful locations in the world, at fantastic beaches or breath-taking mountain panoramas. If you also feel this longing for faraway places, a job at the ROBINSON reception is ideal for you! More than 20 great clubs are available as your new home, from the very near in Mecklenburg-Western Pomerania to the very far on the Maldives. You can also use all of the sports and recreational offers at your club.

In brief, this is what you can expect as a receptionist (m/f/d) at ROBINSON:

• Working with great colleagues
• New challenges every day
• Free accommodation and delicious meals at the guest restaurant
• Opportunities for training and advanced education, e.g. as a front office manager