Front Office Manager — Free Stay & Career Growth

ROBINSON Club GmbH; Ortaca; Hybrid; TRY 2,256,000 - 3,384,000; Full time

Benefits offered by this job

Free accommodation in a single room

Full board at guest restaurant

Club resort amenities (sauna, gym, and

Personal and professional development

Job summary

ROBINSON Club GmbH seeks a Front Office Manager (m/f/d) to lead the reception team, coordinate front and back office activities, and ensure guests receive exceptional service from arrival to departure. You’ll collaborate with other departments, motivate staff, and uphold quality standards across the club.

The role involves managing direct bookings, maintaining optimal occupancy, and serving as a welcoming face for guests, while training and guiding the team to deliver memorable holidays at

Qualifications

• Experience at the reception of the upscale hospitality industry.
• Knowledge of Opera PMS preferred.
• Fluency in the respective country’s language is desired.

Responsibilities

• Ensure front and back office activities run smoothly and efficiently.
• Optimize contingent capacity utilization and manage direct bookings.
• Serve as the primary contact and role model for the team, coordinating guest experiences.

Skills

Front Office Management

Opera knowledge

Language skills

Tools

Opera PMS

Job description

ROBINSON Club GmbH seeks a Front Office Manager (m/f/d) to lead the reception team, coordinate front and back office activities, and ensure guests receive exceptional service from arrival to departure. You’ll collaborate with other departments, motivate staff, and uphold quality standards across the club.

The role involves managing direct bookings, maintaining optimal occupancy, and serving as a welcoming face for guests, while training and guiding the team to deliver memorable holidays at