Fraud Executive

Hepsiburada (NASDAQ: HEPS); Fatih; On-site; TRY 100,000 - 150,000; Full time

Job summary

Hepsiburada, Türkiye’s leading e-commerce platform, seeks aSenior Fraud Risk Manager to oversee fraud monitoring across HepsiPay and HepsiFinans. You will develop and tune detection rules, analyse trends, and drive proactive controls in a fast-paced environment.

You will collaborate with Risk & Compliance, Technology, Operations and Product teams, translating fraud risk into practical monitoring rules while maintaining audit-ready documentation and KPIs.

Qualifications

• Bachelor's degree in Finance, Economics, Business Administration, Statistics, Engineering, Information Systems or a related field.
• 7+ years of experience in fraud risk management, fraud monitoring, financial crime, transaction monitoring, payments or banking.
• Strong understanding of fraud risks and typologies within payment, e-money, financing or other financial services environments.
• Hands-on experience with fraud monitoring systems, rules engines, transaction monitoring platforms or similar technologies.
• Experience in designing, tuning and monitoring fraud rules and detection scenarios.
• Strong analytical and investigative skills, with the ability to identify unusual patterns and behaviours from data.
• Experience working with cross-functional teams, particularly Risk & Compliance, Technology, Operations and Product.
• Ability to translate fraud risks into practical monitoring rules and control measures.
• Strong understanding of regulatory and control requirements applicable to financial institutions.
• Strong communication and stakeholder management skills.
• Ability to work independently, take ownership and manage multiple priorities in a fast-paced environment.
• Good command of written and spoken English.

Responsibilities

• Lead fraud monitoring activities across HepsiPay and HepsiFinans, including transaction and customer activity monitoring.
• Develop, implement and continuously improve fraud monitoring rules, scenarios, thresholds and detection mechanisms.
• Monitor fraud alerts and investigate suspicious or potentially fraudulent transactions and customer activities.
• Analyse fraud trends, patterns and emerging typologies and identify opportunities to strengthen preventive and detective controls.
• Perform root-cause analysis of fraud incidents and recommend appropriate corrective and preventive actions.
• Monitor the effectiveness of fraud rules and scenarios and coordinate periodic tuning and optimisation activities.
• Establish and maintain fraud-related KPIs, KRIs, dashboards and management reporting.
• Identify potential fraud risks arising from new products, processes, channels, systems and customer journeys and provide relevant recommendations.
• Work closely with Technology and relevant system owners to ensure that fraud monitoring capabilities, rules and scenarios are properly implemented and maintained.
• Ensure that fraud monitoring activities are appropriately documented, traceable and supported by adequate audit trails.
• Support the development and maintenance of the Financial Group's fraud risk and control framework.
• Coordinate with relevant internal stakeholders on fraud cases, escalations and remediation activities.
• Contribute to regulatory examinations, internal audits and management reporting related to fraud risk and fraud controls.
• Follow emerging fraud typologies, industry practices and technological developments and assess their potential impact on the Financial Group.

Skills

Analytical skills

Investigative skills

Communication skills

Stakeholder management

Independent worker

Education

Bachelor's degree in Finance, Economics, Business Administration, Statistics, Engineering, Information Systems

Tools

Fraud monitoring systems

Rules engines

Transaction monitoring platforms

Job description

At Hepsiburada, we are driven by our mission to improve people's lives by developing innovative products and services. Prioritizing customer satisfaction, we offer over 280 million products across more than 30 categories. Through our marketplace model, we bring together over 100,000 businesses. With Türkiye’s and the region's largest Smart Operations Center, industry-leading R&D initiatives, and innovative solutions, we contribute significantly to the growth of the e-commerce ecosystem. For the past two years, we have proudly held the title of Türkiye's most recommended e-commerce platform.

Through our innovative services like HepsiJET, Hepsipay, HepsiLojistik, HepsiAd, and Hepsiburada Global, we create value for all our stakeholders. Committed to harnessing technology for social benefit, our “Technology Empowerment for Women Entrepreneurs” program has connected thousands of women entrepreneurs with e-commerce, supporting their growth. Our goal is to leverage digitalization and e-commerce to enable greater economic participation.

With 25 years of experience driven by innovation and entrepreneurship, we proudly continue our journey as “Türkiye’s Hepsiburada” and the first and only Turkish company representing Türkiye and listed on NASDAQ, the world's leading technology exchange.

For our colleagues, we offer a work environment that supports creating together and adding more meaning to our work. As a team full of opportunities, we are happy to develop, produce and succeed together.

If you want to be part of a team that creates value for everyone and improves people’s livesthrough innovative products and services—and contribute to exciting success stories, the future starts here.

Hepsipay

Hepsipay delivers a fast, secure, and holistic financial experience through its digital wallet infrastructure.

Going beyond the convenience of secure card storage and one-click payments, Hepsipay provides solutions to financial needs with its innovative products. Users can instantly find out their limits via Fast Loan to complete purchases without delay and meet their cash needs, while easily managing their gold, silver, and platinum savings through their digital wallets with the Precious Metals account.

Our Requirements:

• Bachelor's degree in Finance, Economics, Business Administration, Statistics, Engineering, Information Systems or a related field.
• 7+ years of relevant experience in fraud risk management, fraud monitoring, financial crime, transaction monitoring, payments or banking.
• Strong understanding of fraud risks and typologies within payment, e-money, financing or other financial services environments.
• Hands-on experience with fraud monitoring systems, rules engines, transaction monitoring platforms or similar technologies.
• Experience in designing, tuning and monitoring fraud rules and detection scenarios.
• Strong analytical and investigative skills, with the ability to identify unusual patterns and behaviours from data.
• Experience working with cross-functional teams, particularly Risk & Compliance, Technology, Operations and Product.
• Ability to translate fraud risks into practical monitoring rules and control measures.
• Strong understanding of regulatory and control requirements applicable to financial institutions.
• Strong communication and stakeholder management skills.
• Ability to work independently, take ownership and manage multiple priorities in a fast-paced environment.
• Good command of written and spoken English.

Your Responsibilities:

• Lead fraud monitoring activities across HepsiPay and HepsiFinans, including transaction and customer activity monitoring.
• Develop, implement and continuously improve fraud monitoring rules, scenarios, thresholds and detection mechanisms.
• Monitor fraud alerts and investigate suspicious or potentially fraudulent transactions and customer activities.
• Analyse fraud trends, patterns and emerging typologies and identify opportunities to strengthen preventive and detective controls.
• Perform root-cause analysis of fraud incidents and recommend appropriate corrective and preventive actions.
• Monitor the effectiveness of fraud rules and scenarios and coordinate periodic tuning and optimisation activities.
• Establish and maintain fraud-related KPIs, KRIs, dashboards and management reporting.
• Identify potential fraud risks arising from new products, processes, channels, systems and customer journeys and provide relevant recommendations.
• Work closely with Technology and relevant system owners to ensure that fraud monitoring capabilities, rules and scenarios are properly implemented and maintained.
• Ensure that fraud monitoring activities are appropriately documented, traceable and supported by adequate audit trails.
• Support the development and maintenance of the Financial Group's fraud risk and control framework.
• Coordinate with relevant internal stakeholders on fraud cases, escalations and remediation activities.
• Contribute to regulatory examinations, internal audits and management reporting related to fraud risk and fraud controls.
• Follow emerging fraud typologies, industry practices and technological developments and assess their potential impact on the Financial Group.

Preferred Qualifications:

• Experience in a payment institution, electronic money institution, financing company or bank.
• Experience with fraud management platforms and rule-based fraud detection systems.
• Knowledge of card fraud, payment fraud, account takeover, social engineering, identity fraud and transaction fraud.
• Experience with data analysis and fraud-related reporting/dashboarding tools.
• Experience supporting regulatory inspections, internal audits or external audits.
• Relevant professional certifications in fraud, financial crime, risk or compliance would be an advantage.