Compliance Manager

Manpower Türkiye; Fatih; On-site; TRY 600,000 - 1,000,000; Full time

Job summary

Manpower Türkiye is seeking a Compliance Manager to oversee our local regulatory program in Turkey, ensuring adherence to AML, consumer protection rules, and financial crime prevention standards. The role demands hands-on leadership, documentation, training, and proactive risk mitigation.

You will own merchant due diligence, monitoring, regulatory relationships with banks and PSPs, and the implementation of controls across Turkish operations, collaborating with global legal, finance, and

Qualifications

• Bachelor’s degree required in a relevant field (Law, Finance, Economics, or Business).
• Hands-on AML/KYC, KYB, and fraud prevention experience.
• Strong communication skills in Turkish and English, with exposure to regulatory engagement.

Responsibilities

• Develop, implement, and oversee the local compliance programme in Turkey.
• Lead AML/ KYB processes, merchant due diligence, monitoring, and escalation of suspicious activity.
• Maintain regulatory relationships with CBRT, banks, PSPs, and other external partners.
• Monitor Turkish consumer protection, e-commerce, data protection, and cross‑border requirements.
• Provide training and guidance to local and global teams on regulatory obligations.
• Coordinate regulatory audits, documentation, and regulatory reporting.

Skills

Fluent Turkish

English proficiency

Education

Bachelor’s degree in Law, Finance, or related field

Job description

We are looking for a Compliance Manager to oversee our business partner’s local compliance framework in Turkey, ensuring adherence to applicable regulatory requirements, financial crime prevention standards, and consumer protection regulations.

This role will take ownership of local compliance activities, including AML, merchant due diligence, fraud monitoring, and regulatory relationships. The successful candidate will work closely with global legal, compliance, finance, and operations teams, as well as local legal counsel and external partners, to ensure compliant and sustainable business operations in Turkey.

Responsibilities

Compliance & Financial Crime Prevention

• Develop, implement, and oversee the local compliance programme in Turkey, ensuring alignment with global compliance policies, procedures, and control frameworks.
• Implement AML and sanctions compliance standards, including merchant due diligence (KYB), ongoing monitoring, and escalation of suspicious or unusual activities.
• Review merchants and their business activities for compliance with Turkish consumer protection and e-commerce regulations, both during onboarding and throughout the business relationship.
• Monitor refund, chargeback, dispute, and transaction patterns to identify potential fraud risks and compliance concerns.
• Maintain and regularly update the local compliance obligations tracker, ensuring all recurring and ad hoc regulatory requirements are fulfilled within the relevant deadlines.
• Identify compliance risks, assess their potential impact, and recommend appropriate mitigation measures.
• Support the development and continuous improvement of local compliance policies, procedures, monitoring activities, and reporting mechanisms.

Regulatory & Partner Relationship Management

• Act as the primary local point of contact for compliance-related matters with licensed payment service providers, banking partners, and other relevant external stakeholders.
• Coordinate partner due diligence, compliance assessments, audit requests, and related documentation.
• Support regulatory correspondence and engagement with the Central Bank of the Republic of Türkiye (CBRT) and other relevant authorities, in coordination with global legal teams and local legal counsel.
• Monitor regulatory developments in payment services, e-commerce, consumer protection, data protection, and foreign exchange, assessing their potential impact on local business operations.
• Collaborate with local finance and operations teams to ensure compliance with tax, invoicing, and cross-border fund repatriation requirements.
• Deliver compliance training and guidance to local and global teams on applicable Turkish regulatory requirements.
• Maintain effective relationships with external advisors, banking partners, payment providers, and other relevant stakeholders.

Requirements

• Bachelor’s degree in Law, Finance, Business Administration, Economics, or a related field.
• Minimum 7 years of compliance experience within a Turkish payment institution, electronic money institution, payment service provider (PSP), or a similar regulated financial services environment.
• Hands-on experience with AML/KYC or KYB processes, merchant onboarding, transaction monitoring, and fraud prevention.
• Strong working knowledge of Turkey’s payment services regulatory framework, CBRT regulations, and applicable financial crime prevention requirements.
• Familiarity with Turkish consumer protection, e-commerce, and data protection regulations is an advantage.
• Experience working with regulators, acquiring institutions, banking partners, or payment service providers on compliance-related matters.
• Experience managing compliance reviews, due diligence processes, audit requests, and regulatory documentation.
• Fluent Turkish and good command of English, both written and spoken.
• Ability to work effectively with international teams in a fast-paced and evolving business environment.
• Strong ownership and ability to manage local compliance activities independently.
• Excellent stakeholder management and communication skills.
• Strong analytical, risk assessment, and problem-solving abilities.
• High attention to detail and commitment to regulatory compliance.
• Ability to interpret regulatory requirements and translate them into practical business controls.
• Proactive approach to identifying, assessing, and mitigating compliance risks.
• Ability to manage multiple priorities and collaborate effectively across local and global teams.