Forward Deployed Engineer

Kolay IK; Fatih; On-site; TRY 200,880 - 279,000; Full time

Benefits offered by this job

Remote working flexibility

Being part of Turkey's 1st HR SaaS startup

Job summary

Kolay IK is looking for a Forward Deployed Engineer to work directly with customers in Turkey, developing custom AI-driven solutions for HR and payroll. In this role, you will not only implement but also innovate and ensure a seamless integration of these solutions in production.

Your hands-on experience with AI tools and excellent communication skills will be vital as you navigate complex customer environments. This offers a unique opportunity to work in a pioneering HR SaaS startup, with both remote and on-site engagements.

Qualifications

• Experience in building and deploying AI-powered workflows.
• Ability to communicate effectively with both technical and non-technical stakeholders.
• Willingness to work closely with customers both on-site and remotely.

Responsibilities

• Embed with customers to understand their HR and payroll environments.
• Develop custom integrations and data workflows for production.
• Design and tune AI-driven automations specific to customer needs.
• Measure success by customer business metrics.
• Provide feedback on customer patterns to improve product capabilities.

Skills

Hands-on experience with AI tooling

Excellent communication skills

Bias for ownership and outcomes

Comfort with ambiguity

Education

Bachelor’s degree in Computer Engineering or related field

Job description

About the Role

A Forward Deployed Engineer (FDE) doesn’t just implement—you build. You don’t just visit customers—you embed with them. And you don’t measure success in features shipped—you measure it in outcomes delivered.

You’ll sit side-by-side with our customers’ HR and payroll teams, understand their real-world problems, and build the workflows, integrations, and AI‑driven automations that create measurable value. Think of yourself as a technical co‑founder for each customer’s automation journey: write production code, wire up AI workflows, and own the result until it genuinely works in production.

It’s also a flywheel. What you learn with one customer becomes a pattern we can generalize into the product for the next hundred, so your work compounds far beyond a single account.

What You’ll Do

• Embed with customers : work directly with HR, payroll, and operations stakeholders, from analysts to executives, to understand their environment and problems deeply.
• Build, don’t just configure : develop custom integrations, data pipelines, scripts, and end‑to‑end workflows; take them to production and make them stick.
• Make AI actually work : design, deploy, and tune AI‑driven HR and payroll automations for each customer’s specific reality. AI rarely works out of the box, and you’re the one who makes it deliver.
• Own outcomes : define success by the customer’s business metrics, such as time saved, errors eliminated, and adoption, not technical milestones, and drive to them.
• Close the loop with product : feed real customer patterns back to our product and engineering teams so one‑off solutions become platform capabilities.
• Move fast across the stack : diagnose, prototype, and ship in tight cycles, often in ambiguous and evolving situations.

What We’re Looking For

Must-have

• Hands‑on experience with AI tooling : building, integrating, or deploying AI/LLM‑powered workflows, with the instinct for what it takes to make them reliable in the real world.
• Excellent communication with both technical and non‑technical stakeholders: you can talk schema with an engineer and ROI with a CHRO in the same meeting.
• A bias for ownership and outcomes; comfort with ambiguity and a high tolerance for messy customer environments.
• Willingness to spend meaningful time embedded with customers, both on‑site and remote.

Nice‑to‑have

• Experience in solutions, forward‑deployed, professional‑services, or technical co‑founder‑style roles.
• Familiarity with HR, payroll, or other data‑ and compliance‑heavy domains.
• Experience with data integrations, ETL, and cloud platforms such as AWS.
• Bachelor’s degree in Computer Engineering or a related technical field.

What We Offer

• Being part of Turkey’s 1st HR SaaS startup
• Remote working with deep customer‑embedded work