Field System Engineer

Danfoss; Fatih; On-site; TRY 260,000 - 380,000; Full time

Job summary

Danfoss Climate Solutions is seeking a Field Systems Engineer in Istanbul to support commercial refrigeration systems for supermarkets and food retailers in Türkiye.

You will coordinate with contractors, OEMs and service partners, provide commissioning and hands-on troubleshooting, and deliver technical training and local-language documentation to accelerate adoption of Danfoss solutions. English and Turkish proficiency and willingness to travel are required.

Qualifications

• 3–5 years of experience with commercial refrigeration systems.
• Strong knowledge of refrigeration cycles, compressors, and refrigerants.
• Hands-on with electronic controls, sensors, variable speed drives, and industrial protocols.
• Proficiency in English and Turkish; willingness to travel Türkiye.

Responsibilities

• Provide technical guidance and commissioning support to contractors, OEMs, and service partners, ensuring refrigeration system installations and parameter settings align with Danfoss standards and best practices.
• Manage customer cases and product investigations, gathering technical data and site information, coordinating stakeholders, and ensuring timely communication through resolution.
• Deliver technical training and develop local-language documentation, helping customers and partners build expertise in Danfoss products and refrigeration applications.
• Provide technical support to manufacturers, contractors, service providers, distributors, and internal teams through phone, email, remote access, and on-site visits.

Skills

Refrigeration systems

Field service

Troubleshooting

Technical training

English language

Turkish language

Driving license

Tools

Modbus

CAN

LON

MQTT

Ethernet/TCP-IP

Job description

Segment: Danfoss Climate Solutions Segment

Job Category: Sales

Work Location Type: On-site

Job Experience Level: Mid-Senior level

Field System Engineer

Req ID: 52306 Job Location: Istanbul, TR Employment Type: Full Time Segment: Danfoss Climate Solutions Segment Job Category: Sales Work Location Type: On-site Job Experience Level: Mid-Senior level Job Description

The Impact You'll Make

As a Field Systems Engineer, you will play a critical role in ensuring that commercial refrigeration systems used by supermarkets and food retail chains operate reliably, efficiently, and according to the highest technical standards. Your expertise will directly support food quality, energy efficiency, and business continuity for our customers across Türkiye.

Working closely with contractors, OEMs, service partners, distributors, and internal teams, you will be the trusted technical expert who helps resolve complex technical challenges and drives successful project execution from commissioning through troubleshooting and customer support.

This is a highly visible field-based role where you will combine hands-on engineering knowledge, customer interaction, and technical leadership to help accelerate the adoption of innovative refrigeration solutions.

What You’ll Be Doing

• Provide technical guidance and commissioning support to contractors, OEMs, and service partners, ensuring refrigeration system installations and parameter settings align with Danfoss standards and best practices.


• Manage customer cases and product investigations, gathering technical data and site information, coordinating stakeholders, and ensuring timely communication through resolution.


• Deliver technical training and develop local-language documentation, helping customers and partners build expertise in Danfoss products and refrigeration applications.


• Provide technical support to manufacturers, contractors, service providers, distributors, and internal teams through phone, email, remote access, and on-site visits.

What We're Looking For

• At least 3-5 years of practical experience with commercial or supermarket refrigeration systems, including commissioning, troubleshooting, and field support.


• Strong knowledge of refrigeration cycles, compressors, and refrigerants.


• Hands-on understanding of electronic controls, sensors, variable speed drives, and industrial communication protocols such as Modbus, CAN, LON, MQTT, and Ethernet/TCP-IP.


• Professional proficiency in English and Turkish, with the ability to communicate effectively with global and local stakeholders.


• Ability to influence and guide technical partners, combined with a valid driver's license and willingness to travel extensively across Türkiye.

What You'll Get from Us

• We promote from within and support your learning with mentoring, training, and access to global opportunities.


• You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us.


• We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are.


• You’ll receive benefits like annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they’re worth asking about—we think they’re pretty great.

Our Commitment to Transparency

Salary ranges listed reflect only primary location and currency. For local salary ranges and specific benefits in your preferred hiring location, please ask your Talent Acquisition representative for more information.

The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Any benefits listed do not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.

Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in areas such as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, marine, and on- and off-highway equipment. We also provide solutions for data centers, renewable energy, energy storage, heat recovery, as well as contribute to district energy solutions for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned and employs over 39,000 people. We create long-term value for our customers in more than 100 countries with a global footprint of around 100 factories.