Lead - After Sales (HVAC) Job

Koccareers; Çankaya; In loco; TRY 150.000 - 210.000; Tempo pieno

Descrizione del lavoro

Beko is seeking a results-driven Lead - After Sales (HVAC) to join the Customer Care Directorate in Ankara, Türkiye. This leadership role centers on overseeing field operations, project implementations, and the dealer/service network to ensure high standards of service delivery.

The candidate will visit sites, coordinate with customers and investors, and monitor compliance with company procedures. English proficiency is required for this role.

Competenze

• Minimum 2 years of experience in commercial HVAC systems.
• Strong knowledge of AutoCAD and HVAC software.
• Excellent verbal and written English communication.
• Flexible and open to new perspectives; good team player.

Mansioni

• Visit construction sites for project implementation checks.
• Communicate with customers and investors; resolve issues.
• Visit authorized dealers and service centers; ensure problem solving.
• Oversee compliance of service centers with company procedures and standards.
• Supervise pay-benefit administration for authorized services.
• Report activities to regional administrator.

Conoscenze

Team leadership

HVAC knowledge

English communication

Time management

Microsoft Office

Strumenti

AutoCAD

HVAC software

Descrizione del lavoro

What awaits you in this role?

We are looking for a passionate Lead - After Sales (HVAC) who will join our team at Customer Care Directorate in Beko Corporate.

Construction site visits, implementation checks of projects, communication with customers and investors,implementation checks of projects,

Visiting authorized dealers and authorized services and solving their problems,

Controlling authorised service centers within the boundaries of the region to oversee their complience with company procedures and service standarts,

Controlling pay – benefits of the authorized services,

Reporting all activites to the administrator in the region.

The position located in Ankara, Türkiye.

How we describe the perfect match?

• Highly skilled in management,
• Minimum 2years of experience in the field of commercial air conditioning(HVAC systems),
• Having the desire to time management and thinking broadly about business,
• Strong knowledge of Microsoft Office Programs, Autocad and HVAC softwares,
• Excellent verbal and written skills in English,
• Following and adopting the market trends and new Technologies,
• Outside the box thinking ability,
• Flexible and open to new perspectives,
• A great team player with a self initiative mindset,
• Knowing what empathy really means,
• Being open to communicationis always our priority.

At Beko, where it feels like home, we invite you to explore home of...

Global Minds: Opportunities to learn, grow, and succeed together as one global team.

Impact: Meaningful work that contributes to our communities, the environment, and a more sustainable future.

Innovation: A culture that embraces new ideas and technologies and takes on challenges with confidence.

Camaraderie: A culture of togetherness built on inclusion, care, respect, and mutual support.

Join the Beko Community to open a new chapter in your life journey, where growth, innovation, and personal fulfilment make it feels like home.

Get to know us better by watching our company video:

Follow our journey on Instagram @lifeatbeko to see the latest stories on sustainability, innovation, and community initiatives, and explore further on our LinkedIn Life Page:

We are an equal-opportunity employer. All applicants will be considered for employment without attention to race, sex, colour, national or social origin, ethnicity, religion, age, pregnancy, disability, sexual orientation, gender identity and expression, marital status, or political opinion.