Field Support Specialist: Dealer Relations & Campaigns

Robert Bosch Group; Konak; On-site; TRY 60,000 - 90,000; Full time

Job summary

Robert Bosch Group is seeking professionals to visit sub-dealers, inform and promote Bosch Home Comfort products, loyalty programs and campaigns. You will follow up on demands, complaints and market surveys at sub-dealer level, supporting wholesalers in local campaigns and maintaining loyalty contracts.

Applicants should hold at least an associate’s or bachelor’s degree, possess strong communication and problem-solving skills, a valid Class B license, and be proficient in MS Office.

Qualifications

• Minimum associate’s or bachelor’s degree.
• Strong written and verbal communication skills.
• Strong problem-solving skills.
• No restrictions on domestic travel.
• Valid Class B driver’s license and active driving experience.
• Proficient in basic MS Office applications.

Responsibilities

• Visits sub-dealers, wholesalers and service points.
• Informs and promotes sub-dealers’ employees about Bosch Home Comfort product portfolio, highlighted features and how to explain to end-users.
• Informs and promotes sub-dealers about Loyalty Programs and gaining new members.
• Informs and promotes sub-dealers about current activities & campaigns declared and planned by Bosch Home Comfort.
• Follows up demands, complaints and needs of sub-dealers in responsible region.
• Supports Bosch Home Comfort on market surveys (trends, volume, etc.) at sub-dealer level.
• Controls and reports dealers acting regarding to contract conditions of loyalty club.
• Controls and reports sub-dealers as first check point regarding to our loyalty system conditions.
• Supports wholesalers in their local campaigns with related members.

Skills

Communication

Problem-solving

Driving license

MS Office

Travel availability

Education

Education

Minimum associate’s or bachelor’s degree

Tools

MS Office

Job description

Robert Bosch Group is seeking professionals to visit sub-dealers, inform and promote Bosch Home Comfort products, loyalty programs and campaigns. You will follow up on demands, complaints and market surveys at sub-dealer level, supporting wholesalers in local campaigns and maintaining loyalty contracts.

Applicants should hold at least an associate’s or bachelor’s degree, possess strong communication and problem-solving skills, a valid Class B license, and be proficient in MS Office.