Executive General Manager, F&B & Guest Experience

sohohouseco; Fatih; On-site; TRY 3,962,000 - 5,944,000; Full time

Job summary

Soho House is seeking a General Manager responsible for all aspects of the business, ensuring operational excellence, outstanding member and guest experiences, staff retention and profitability. You will lead day-to-day operations, partner with departments, and champion the brand ethos to deliver unforgettable moments.

You will guide a large team across F&B, events, marketing, finance and facilities, drive strategic improvements, maintain rigorous safety and compliance, and create a culture of

Qualifications

• 10+ years of managing high-volume F&B or multi-unit operations.
• Proven ability to lead and develop teams in a hospitality environment.
• Strong understanding of safety, risk prevention, and compliance.

Responsibilities

• Influential leader and strategic partner to internal and external stakeholders.
• Monitor business performance and provide reports to drive action plans for improvements and profits.
• Ensure adherence to food safety, allergy procedures, and safe guest spaces in line with local regulations.
• Collaborate with Head Office functions (HR, Marketing, Finance, Ops) to drive sales and retention.
• Provide strategic leadership to achieve profitability and business targets.
• Lead and motivate finance and other teams to uphold excellence and continuous improvement.

Skills

F&B management

multi-unit ops

staff leadership

risk & safety

ops optimization

Job description

Soho House is seeking a General Manager responsible for all aspects of the business, ensuring operational excellence, outstanding member and guest experiences, staff retention and profitability. You will lead day-to-day operations, partner with departments, and champion the brand ethos to deliver unforgettable moments.

You will guide a large team across F&B, events, marketing, finance and facilities, drive strategic improvements, maintain rigorous safety and compliance, and create a culture of