EV After-Sales Network Architect

Luminous Otomotiv; Fatih; On-site; TRY 1,000,000 - 2,000,000; Full time

Job summary

Luminous Otomotiv seeks an After Sales Director to lead the transformation of its post-sale ecosystem, shifting from traditional ICE maintenance to a software-driven, battery-first service model. You will be accountable for building a national authorized service network and optimizing spare parts distribution to boost CSI.

Responsibilities include establishing HV safety standards, driving dealer training, and leading OTA software updates and recall campaigns to ensure premium customer outcomes

Qualifications

• Education: Bachelor's in engineering required; Master's/MBA is an asset.
• Minimum 10–12+ years in progressive aftersales leadership in automotive.
• English fluency in written and spoken presentation.
• Experience in building service networks or launching brands is a plus.

Responsibilities

• Build and scale the national authorized EV service network and set brand standards.
• Lead HV safety protocols, workshop standards, and diagnostic tooling deployment.
• Manage spare parts as a profit center with pricing, margins and targets.
• Oversee OTA software updates, recalls, and field campaigns with OEMs.
• Develop training programs and certification for dealer staff and technicians.

Skills

P&L & Commercial Acumen

High-Voltage Safety First Mindset

Software-Driven Tech Aptitude

Diplomacy & OEM Stakeholder Mgmt

Education

Bachelor’s degree in Mechanical, Electrical, Mechatronics, or Automotive Engineering

Master’s degree or MBA is a strong asset

Job description

Luminous Otomotiv seeks an After Sales Director to lead the transformation of its post-sale ecosystem, shifting from traditional ICE maintenance to a software-driven, battery-first service model. You will be accountable for building a national authorized service network and optimizing spare parts distribution to boost CSI.

Responsibilities include establishing HV safety standards, driving dealer training, and leading OTA software updates and recall campaigns to ensure premium customer outcomes